What are the responsibilities and job description for the Customer Service Clerk I position at Abacus?
Job Title : City of Chesapeake Public Utilities - Customer Service Clerk
Job location : 306 Cedar Road, City Hall Building, Chesapeake, VA 23322
Schedule : Monday - Friday 8 : 00 a.m. to 5 p.m. (occasional overtime)
Pay Rate : $15.73 / hr.
General Description :
Seeking a highly motivated customer service-oriented individual to assist customers with water and sewer accounts as
well as delinquent accounts. Interpersonal skills include positive interaction with co-workers and customers via
telephone, internet and in person. The ability to stay calm under pressure and provide exceptional customer service is
also required.
Job duties :
- Assists and effectively communicates with utility customers.
- Prepares work orders for new service and termination of service; conduct in-depth review of meter readings,
water consumption, and their corresponding bill details.
files paperwork and balances cash drawer with 100% accuracy.
and respond clearly and effectively to spoken requests over the phone and to verbal instructions.
described or less. Individual assignments will be determined by the supervisor based on current workloads and
department needs.
Education / Experience
Apply Today - Gain Access to Immediate Employment Opportunities!
Join the Abacus family of more than 27,000 employees assigned to top-rated clients, nationally.
Why Abacus?
When you apply, your experience may be considered across business verticals :
Employment opportunities include a wide range of placement options : project-based, temporary to permanent hire, part-time, contract-basis, direct hire and on-demand placement.
Ideal Candidate will possess :
Salary : $16
