What are the responsibilities and job description for the Microsoft Dynamics 365 Systems Administrator (& Developer) position at Abacus?

Job Description

Position : Microsoft Dynamics 365 Systems Administrator (& Developer) Department : Technology

Reports To : Director ERP Services

Job Summary :

The Microsoft Dynamics 365 System Administrator primary responsibility will be to provide support for the system configuration, upgrade, security administration, change management, monitoring, auditing and integrations for Hampton Roads Transit's Microsoft Dynamics 365 Finance and Operations system components.

The Microsoft Dynamics 365 System Administrator will also be responsible for working with team to design, test and implement technical solutions to support needed integrations, reporting, forms, and customizations as defined by business requirements

Essential Job Functions :

Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.)

Manage all levels of system administration support for all Dynamics 365 environments.

Manage release management and change management processes for Dynamics 365

Manage upgrade / update support

Coordinate and perform database refreshes

Monitor and communicate maintenance notifications

Monitor performance Dynamics 365 environments

Deploy and manage developer environments

Assist to maintain, and test system configurations and workflows

Manage and maintain system integrations to other internal and external systems

Assist to maintain software licenses, user access and security roles

Provide as needed support for troubleshooting and remediation of technical issues

Manage and coordinate with Microsoft through to resolution raised system issues

Assist with administrative support for other ERP systems

Assist with development and reporting efforts in Dynamics 365.

Work with functional and technical teams to understand and gather requirements to design and develop modifications and extensions to Microsoft Dynamics.

Use of Microsoft Dynamics development and reporting tools to design, develop and test customizations, integrations, and reports.

Create requested documentation supporting system design, development, and testing.

Perform maintenance and development work in a manner that is consistent with company standards and procedures.

Other related tasks to ensure on-going secure and supported system.

Manage records created and received in compliance with the Hampton Roads Transit Records Management Policy and Procedures.

Responsible for maintaining a general awareness of HRT's EMS.

Responsible for handling all related job responsibilities in accordance to HRT's Environmental Policy, relevant EMS Standard Operating Procedures, and Emergency Management Plan.

Required Knowledge, Abilities and Skills essential to Job Functions :

Technical experience in D365 Systems Administration and Configuration

Technical functional knowledge in one or more of following areas : General Ledger, Accounts Payable, Purchasing, Fixed Assets or Inventory

Ability to logically troubleshoot technical problems. Strong analytical and problem-solving skills.

Collaboration, analytical, and teamwork skills. Demonstrated ability working in a collaborative and transparent environment.

Ability to mentor team members and transfer knowledge to others

Must be technically and functionally oriented (good problem solving and troubleshooting skills), excellent communication skills (both written and verbal), self-motivated, self-directed, good multi- tasking skills, quality oriented, flexible, and committed to successful on-time completion of tasks

Required Software Knowledge and Skills essential to Job Functions :

Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential. Basic problem-solving skills associated with software applications used is expected. Software usage relevant to job duties will be evaluated.

Software applications :

Microsoft Dynamics

Safety Responsibility :

Perform all job duties and responsibilities in a safe manner to protect one's self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures and policies. Take an active part in reporting unsafe conditions and any hazards within the workplace to their Supervisor, Manager and / or the Safety Department.

Qualifications :

Training and / or Education :

BS in Computer Science, Management Information Systems, Information Systems or Related Technical Field

Required Experience :

4 combined years' experience as Microsoft Dynamics System Administrator on AX 2012 and D365 or 2 years 365

2 years of proven expertise in system auditing

1 years' experience with set-up and managing integrations with Microsoft's Recurring Integration Scheduler

1 years' experience with printer configuration D365

3 years of proven expertise in user authentication, user authorization and data security

2 years proven knowledge and experience with user roles and Security in AX / D365

3 years of proven expertise customizing Microsoft Dynamics. Including 1 years of development experience on AX 2012 and / or D365 with Microsoft Visual Studio.

3 years proven experience creating and updating custom reports in utilizing the following reporting tools : Management Reporter, Power BI, SQL Server Report Builder, other available tools.

2 years of experience with Microsoft Dynamics Workflow.

2 years proven experience creating and modifying forms with SSRS

4 Superior Technical proficiency with SQL for reviewing data, troubleshooting, developing user reports, and testing / validating source system data

Nice to Have :

2 years of technical experience with .NET C#, X or other OOP programming language

3 years creation and maintenance of various AIF Services for Microsoft Dynamics Integration with minimum 2 year on AX 2012 and / or D365.

Licenses or Certificates :

Virginia Driver's License

Special Requirements :

This position is classified as essential personnel.

FLSA Status : Exempt

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Unusual Demands :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves meeting multiple demands on a timely basis. Duties will require working weekends and Holidays.

This job description summarizes the essential duties required for this position but in no way is inclusive of all duties. Other related duties may be assigned as needed by department head or supervisor. All changes must be requested through the Human Resources Department.

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