What are the responsibilities and job description for the UX Professional (Architect/Designer) position at Abacus?
Requisition Number OMF-REQ-0001484Number of Resources 1Start Date 9 / 5 / 2023End Date 6 / 4 / 2024Work Location MD Remote Location (MD Remote Location, Virtual, MD 00000)Estimated Total Expense Amount Per Resource Requisition Status OpenJob DescriptionType of Service Contingent Workforce - TechnologyJob Title UX Professional (Architect / Designer)Job DescriptionUX Researcher - Loan Booking
OneMain's UX Design team is dedicated to building digital products that improve the financial well-being of hardworking Americans. We're responsible for shaping how customers experience OneMain by providing a journey infused with ease and context, so customers can gain confidence and optimism in their financial futures.
We're looking for a UX Researcher with proven experience executing qualitative and quantitative UX research studies for digital products. In this role, you will be responsible for working closely with designers, product managers, and engineers to plan research, conduct studies, and present insights that drive customer-centered experiences.
You'll be great if you're...
n expert researcher. Intently curious, expert moderator and flawless executor.strong communicator. You present brilliant work with clarity and enthusiasm.UX enthusiast. Customer centered design thinker that uses UX best practices.collaborative builder. You embrace ambiguity and collaboration without ego.Responsibilities
Collaborate with UX and Product leaders to plan research using diverse methodologies, conduct studies, and synthesize findings into actionable insights that drive product and design decisionsCultivate a deep understanding of customer needs and behaviors and promote a customer-centric product mindset amongst partners.Seek out digital experience metrics to uncover opportunity and inform design strategy and optimizationCollaborate with cross-functional stakeholders to align research activities with strategy and business impactPromote best practices for user research and advance team capabilities.Continuously cultivate topics for future research from product teams
Top 3 areas to highlight : Collaborate with UX and Product leaders to plan research using diverse methodologies, conduct studies, and synthesize findings into actionable insights that drive product and design decisions. This will likely require field visits and interviews.Continuously cultivate topics for future research from product teamsExceptional communication skills, including the ability to present findings and collaborate with a wide variety of product stakeholders.
Remote workers accepted but travel related to field studies and field work required.
Skill / Experience / EducationMandatory Skills 5 years experience in UX Research (qual and quant) for digital products (non-marketing) to plan, conduct, and synthesize research and report insights Flexible and creative approach to research, with expertise in selecting and executing appropriate methods including user interviews, usability testing, ethnographic studies, participatory design, surveys, and more. Strong knowledge of best practices in research, human-centered design, and design thinking. Exceptional communication skills, including the ability to present findings and collaborate with a wide variety of product stakeholders. Ability to adapt and excel in a rapidly transforming environment. Experience with ethnographic field studies and availability to travel to sitesDesired Skills Prior experience with Financial Services / FinTech. Successful record of working in a complex Enterprise organization.Skill MatrixNo records founddditional RequirementsNo records found
