Regional Operations Director

Our team’s continuous dedication has rewarded us with remarkable growth, and Southern Veterinary Partners now employs more than 8,000 employees nationwide. The organization’s success has not gone unnoticed, landing us recognition as #19 on Newsweek’s “Most Loved Workplaces” list in 2022. Additionally, we have ranked among Inc. 5000’s List of "Fastest Growing Companies in America" (2018, 2019, 2020, 2021, and 2022) and the Birmingham Business Journal's "FastTrack 30" of the Fastest Growing Companies in Birmingham (2017, 2018, 2019, 2020, and 2021).

Reporting to the Vice President of Operations, the Regional Operations Director (ROD) is responsible for providing operational leadership for their assigned portfolio of hospitals. They will lead by creating strong relationships with their hospital teams. The ROD balances the need to support each hospital’s unique culture and also foster an environment of continuous improvement and creativity. Hospital Managers will report directly to the Regional Operations Director.

General Operational Responsibilities :

Team

• Hire, develop, motivate and hold accountable a team of 15-20 Hospital Managers
• Engage and develop relationships with DVM staff to support a high standard of care is being performed
• Oversee day to day operations of an assigned portfolio of hospitals with full P&L responsibility
• Partner effectively with Regional Medical Director(s) to ensure highest standards of medical quality, client satisfaction, team engagement and financial performance are met
• Demonstrate SVP’s mission, vision and values to each hospital team
• Assist the Hospital Managers in organizing their staff around key priorities and goals
• Provide performance and coaching feedback to Hospital Managers in a timely manner
• Ensure Hospital Managers have fully staffed teams by guiding them to select and retain the best talent who work at a high level with great care and respect for patients, providers, doctors, fellow employees and policies
• Ensure the Hospital Managers and teams are compliant with all policies and procedures
• Lead weekly Hospital Manager cascade calls and one-on-one touch bases with your direct reports
• Develop an effective in-person visit cadence for your hospital teams (extensive travel averaging 60% of time)
• Facilitate communication, teamwork and workflow with hospital team to support our doctors
• Review monthly doctor and paraprofessional schedules created by Hospital Managers

Financial

Hospital Operations

Benefits

Work with an organization recognized as #1 in Healthcare by Newsweek’s Most Loved Workplaces in 2024.