What are the responsibilities and job description for the Collection/Accounts Receivable Specialist position at Abba Bail Bonds Inc?
Job Summary
We are seeking a Collection/AR Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision.
Responsibilities
- Review accounts to discover overdue payments
- Research client information and historical data on accounts
- Communicate with clients regarding overdue accounts
- Collect payments and issue refunds
- Maintain accurate documentation of account status and collection efforts
- Report on collection activity and present to management
- Locate clients through web search, skip trace, Google or social media if unable to locate.
- Prepare regular aging reports on the status of delinquent accounts and collection efforts for management.
- Identify and suggest improvements to the collection process to increase efficiency.
- Cross train within the department.
Qualifications
- High school diploma/GED required, a college degree is preferred
- Previous experience as a Collection Specialist or in a similar position
- Understanding of collection techniques
- Knowledge of debt collection laws and regulations
- Familiarity with Microsoft Office, Excel, and computer databases
- Ability to work well under pressure
- Excellent communication and negotiation skills