What are the responsibilities and job description for the Sales Operations Associate position at Abbott?
The Opportunity
A healthy heart is essential to good health. That's why we're committed to advancing treatments for people with cardiovascular disease. As a global leader in Cardiac Rhythm Technologies, our breakthrough medical technologies help restore people's health so they can get back to living their best lives, faster. We focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.
Our location in Austin, TX , currently has an opportunity for a Sales Operations Associate . The Sales Operations Associate provides support of the US CRM Commercial Sales Organization by managing various initiatives, reporting, and analytics as related to the Sales Operations team. This role is also responsible for training and supporting the success of the implementation & issue resolution of the Salesforce platform in the general areas of invoicing management and field inventory management. THIS IS A FULLY ONSITE ROLE.
WHAT YOU’LL DO
- Manage the responsibilities of the Sales Operations role as related to, but not limited to, the following :
- Support Field Sales Representatives and Managers with processing orders in Salesforce
- Problem solve sales order and commercial operation issues with a strong sense of urgency
- Examples of support provided, includes, Salesforce Sales Order entry corrections and adjustments, inventory related swaps in Salesforce.com
- Support field teams with phone calls, emails, and Teams instant messaging
- Develop and maintain understanding of Sales Operations processes, other key functional area processes, as well as various IT systems used in support of the sales force.
- Understanding & training ability to utilize Salesforce & SAP technology.
- Develops strong, positive working relationships with Sales Operations team members, Customer Service team members, Inventory teams, Quality team members, Field Sales Representatives and Managers, and other personnel this position will interact with on a daily basis.
- Collaborate with key stakeholders to develop project requirements, scope, and execute on project delivery.
- Travel for meetings and trainings, as needed,
- Support various efforts to define, analyze, and recommend solutions to address sales issues based on an understanding of our current business processes and future business needs.
- Ability to support multiple Field Sales Representatives and Managers, on a national level
- Performs related functions and responsibilities as assigned
EDUCATION AND EXPERIENCE YOU’LL BRING
Required
Preferred
WHAT WE OFFER
At Abbott, you can have a good job that can grow into a great career. We offer :
