Demo

Sr. Analyst, Accounts Receivable

Abbott
Orlando, FL Full Time
POSTED ON 2/14/2025
AVAILABLE BEFORE 4/25/2025

The Opportunity

The Sr. Analyst, Accounts Receivable is responsible for interacting internally and externally to resolve outstanding issues relating to accounts receivable, inclusive of Credit, Collections, Invoicing, Cash Application, Deduction Dispute Resolution and Customer Order Release.

The Sr. AR Analyst is required to : (a) contact external customers on delinquent A / R balances; (b) monitor receivables daily; (c) resolve remittance exceptions; (d) review explanations for customer payment differences; (e) work with division sales and contract personnel and (f) verify AR reporting and provide commentary; (g) work with our Genpact collections team to assist in prioritizations, train, coach, and handle escalations.

What You’ll Work On

Perform accounts receivable functions within the defined process standards.

  • Manage accounts receivable utilizing multiple systems
  • Review and investigate customer receipt variances
  • Communicate with internal and external parties regarding accounts receivable questions, error correction and discrepancy resolution
  • Identify Root Cause for customer deductions, disputes, and variances
  • Review monthly performance reports
  • Provide internal and external audit support as required
  • Maintain policies and procedures for the AR processes in accordance with GPM guidance

Perform and coordinate the Accounts Receivable activities for shared services

  • Assist the AR Supervisor in performing, facilitating, and reviewing day to day AR activity within the center
  • Assure processing is performed within standards and allows for the achievement of targeted aging metrics
  • Continuously improve process design focusing on simplification, standardization, quality improvement and cost minimization
  • Contribute to process improvement reviews
  • Evaluate best practices with global peers and develop improvement suggestions
  • Assist the AR Supervisor in developing and reviewing performance results for accounts receivable processes in the region.

  • Provide aid in the implementation of the global standard AR processes, to meet the needs of the shared services stakeholders.
  • Required Qualifications

  • Bachelor's degree required
  • 4 years of accounts receivable experience, inclusive of all aspects of AR
  • Knowledge and understanding of overall Order to Cash processes
  • Strong ability to interact with internal and external parties at various levels
  • Attention to detail with a propensity for continuous improvement
  • SAP ERP experience a plus
  • Strong Excel skills are preferred
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