What are the responsibilities and job description for the Ambassador District Manager - Area West position at Abbvie Careers?
AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.
The Virtual Ambassador District Manager position is an extension of a patient support program with the responsibility to empower patients. Provides a personal single point of contact for patient support program service as the link for patients to better understand and utilize the other services.
This virtual position covers Ambassadors located in Phoenix, AZ, Chicago, IL and Mountain States
Major Responsibilities:
- Supports 13 home-based Patient Ambassadors which support patients virtually
- Collaborates with Team Co-Manager
- Establishes self as a leader within team and organization for Patient Ambassadors
- Manage the successful implementation of the ambassador team and compliance to their SOP to ensure delivery of appropriate patient support program services
- Will provide field direction to the team to ensure they contribute to the brand in a strategic way
- Interact closely with sales organization to drive increased education regarding platform services available to patients
- Use appropriate data sources to evaluate effectiveness of Ambassadors and make suggestions for tactical improvement
Qualifications
Qualifications
- 5+ years professional experience in Healthcare industry required
- Knowledge of applicable regulations and standards affecting work area supported
- Ability to work and drive results, motivate others, and maintain prioritization of key projects and deadlines
- Demonstrates success managing field reports, negotiation skills, presentation skills, and effectiveness to work cross-functional and independently
- BS, BSN, RN or related bachelor’s in health sciences
- Master’s Degree Preferred
Significant Work Activities
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Driving a personal auto or company car or truck, or a powered piece of material handling equipment
Keyboard use (greater or equal to 50% of the workday)
Travel
Yes, 25 % of the Time
Job Type
Experienced
Schedule
Full-time
Job Level Code
M
Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.
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