What are the responsibilities and job description for the Call Center Customer Service Representative position at ABC Pest Control?
Job Description
Job Description
Description :
Job Title : Call Center Customer Service Representative
Job Type : Full-time
Location : 11934 Barker Cypress Rd, Cypress TX 77433
We are seeking a highly motivated and customer-focused Call Center Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.
Responsibilities :
- Answer incoming calls and respond to customer inquiries in a professional and courteous manner
- Provide accurate information about products and services to customers
- Resolve customer complaints and issues in a timely and effective manner
- Document all customer interactions and transactions in the appropriate systems
- Meet or exceed performance goals and metrics, including call quality, customer satisfaction, and productivity
If you are passionate about providing exceptional customer service and want to join a dynamic team, please submit your application today.
Requirements : Requirements :
