What are the responsibilities and job description for the Account Manager position at ABC Valued Client?
POSITION
Our Account Managers are part of an enthusiastic and motivated team of retail financial service professionals! You will be helping our customers get the cash they need, when they need it. You will also be working in a friendly environment with great opportunities and benefits, where talented employees can get ahead!
KEY RESPONSIBILITIES
Provide exceptional customer service with every existing and potential customer
Educate customers on all product offerings
Process loan applications and make loans
Safeguard and maintain customer records
Make collection calls on overdue loans
Open and close the store
REQUIREMENTS
Exceptional customer service attitude
3 years previous experience in retail, banking, hospitality, customer service, or collections
Some computer familiarity or skills
Able to work Monday to Saturday
High school diploma / GED
Reliable transportation and valid driver’s license
Must pass credit, MVR (driving record) and criminal background checks
PREFERRED QUALIFICATIONS
Retail sales experience (e.g., store manager, assistant store manager)
Banking experience (e.g., branch manager, assistant branch manager, bank teller)
Hospitality experience (e.g., restaurant / hotel / property manager, restaurant / hotel / property assistant manager)
Customer service experience (e.g., customer service representative, customer service associate)
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