Customer Service ' Facility Maintenance Services

ABCO Maintenance is a Commercial Facility Maintenance and Construction company that has been serving the Tri-State area for over 35 years, operating 24/7. We are seeking a Customer Serivce Representative to work in our Sales/Account Management Department.

Why Choose ABCO?

• Competitive salary range: around $18 per/hour, depending on experience
• Weekly compensation
• Comprehensive benefits including Medical, Dental, Vision, and 401K
• Vacation and Sick time available
  
  

The Customer Service role will work in our Account Management Department to assist in day-to-day operations centered around Sales/Account management. The ideal candidate will have a fine attention to detail and comprehensive documentation skills, and well as an ability to proactively follow-up on customer feedback, issues, and resolutions. This position also requires the ability to build and maintain relationships with customers or potential customers, strong communication and decision-making skills, and the ability to collaborate across teams to ensure customer satisfaction

Key Responsibilities

• Documentation in systems related to customers and work orders
• Following up with customers and key accounts.
• Collaborate across teams
• Client Relationship Management
• Additional duties will evolve as the role progresses.