What are the responsibilities and job description for the Customer Service ? Facility Maintenance Services position at ABCO MAINTENANCE INC. (BIC# 1854)?
ABCO Maintenance is a Commercial Facility Maintenance and Construction company that has been serving the Tri-State area for over 35 years, operating 24/7. We are seeking a Customer Serivce Representative to work in our Sales/Account Management Department.
Why Choose ABCO?
- Competitive salary range: around $18 per/hour, depending on experience
- Weekly compensation
- Comprehensive benefits including Medical, Dental, Vision, and 401K
- Vacation and Sick time available
The Customer Service role will work in our Account Management Department to assist in day-to-day operations centered around Sales/Account management. The ideal candidate will have a fine attention to detail and comprehensive documentation skills, and well as an ability to proactively follow-up on customer feedback, issues, and resolutions. This position also requires the ability to build and maintain relationships with customers or potential customers, strong communication and decision-making skills, and the ability to collaborate across teams to ensure customer satisfaction
Key Responsibilities:
- Documentation in systems related to customers and work orders
- Following up with customers and key accounts.
- Collaborate across teams
- Client Relationship Management
- Additional duties will evolve as the role progresses.
Salary : $18
