What are the responsibilities and job description for the Client Event Lead position at ABD Group Inc.?
Our dedicated team is deeply committed to positively impacting our community. We're looking for a Client Event Lead to provide exceptional assistance to our nonprofit clients, new and existing, in their efforts to expand their charitable outreach. In this role, you'll proactively support innovative fundraising initiatives that bolster community contributions for our partnered charities.
The Client Event Lead will be key in executing direct communication campaigns and engaging with individuals to champion our client's causes and missions. This role also opens the door to advancement opportunities within the company, contingent on the successful execution of community-focused marketing campaigns and a demonstrable track record of enhancing outreach and funding for our clients.
Responsibilities of a Client Event Lead:
- Engage with potential donors directly during in-person fundraising events, establishing strong relationships to drive charitable contributions for clientele
- Acquire in-depth knowledge of engagement strategies and participate in ongoing professional development through educational training, both in-office and virtually
- Contribute to meetings focused on understanding client requirements and brainstorming ways to optimize campaign outcomes for in-person events
- Stay informed about our charity partners' missions and follow up with potential donors (when necessary) to update information
- Promptly address and resolve customer concerns, ensuring satisfaction and trust in our clients and services
- Collaborate with cross-functional teams to address inquiries and requests from our charity clients, ensuring seamless operations
Requirements of a Client Event Lead:
- While a background in customer service, sales, or marketing is preferred, it is not mandatory
- Possess 1-3 years of experience in a customer-facing role to excel in managing relationships
- Exhibit a strong desire to actively contribute to the community by supporting charitable causes
- Available for in-person meetings and training sessions at our office
- Comfortably address both small and large groups, displaying strong communication skills
- Thrive in both independent and team-based work environments
- Exemplifying a solution-oriented attitude and a willingness to support team-members
#LI-Onsite
Salary : $45,000 - $55,000
