What are the responsibilities and job description for the Revenue Cycle Coordinator position at ABHS?
Position Title : REVENUE CYCLE COORDINATOR
Reports to : REVENUE CYCLE DIRECTOR
General Description the Revenue Cycle Coordinator is responsible for executing the different functions of the Revenue Management Department as directed by departmental leadership.
Tasks & Responsibilities
A. Essential Duties
1. Compiling requested medical records and promptly submitting them to requesting carriers.
2. Recording and monitoring all relevant records requests, with diligent follow-up with insurance
carriers as required.
3. Ensure timely communication with insurance carriers post-record submission to verify receipt and
resend if applicable.
4. Serving as a liaison between Administrative, Operations and Clinical departments as necessary to
acquire requested information.
5. Managing the patient collection process to ensure timely and effective payment collection.
6. Providing client-facing billing support, addressing inquiries, and resolving issues promptly.
7. Assisting with the payment posting process to maintain accurate financial records.
8. Offering assistance in various capacities within the Revenue Management Department as needed.
9. Providing administrative support to the billing and utilization review department as necessary.
10. Conducting periodic checks on census eligibility to ensure billing accuracy.
11. Conducting outreach for self-pay patient payment collections.
12. Generating patient statements on a monthly basis to facilitate billing transparency and
accountability.
13. Follow up with insurance companies on outstanding claims in accounts receivable to ensure timely
adjudication.
14. Follow up with insurance companies on claims repricing as applicable to ensure accurate
processing.
B. Additional Duties
1. Assists and covers other staff when necessary to maintain high productivity and efficiency in the
department.
2. As the company continues to grow, additional responsibilities that are essential for the department to
be successful will be assigned accordingly.
C. Interpersonal Relations
1. Create Meaningful Connections : Demonstrates ability to function effectively as a part of team. Uses
outstanding oral and written communication with employees at all levels of the business for support
and sharing of information.
2. Take Accountability : Take constructive feedback and prevent discourse among our peers.
3. Live in the Solution : Critically thinking should be the solution when problems arise. Having the ability to accepts constructive criticism well in an open and non-defensive manner. 4. Be Professional : Wear business casual attire (please see dress code policy).
1. Adaptability
2. Customer Service
3. Decision Making
4. Dependability
5. Ethics
6. Interpersonal Skills
7. Job Knowledge
8. Conflict Management
9. Organization Skills
10. Productivity
11. Self Development
12. Teamwork
Position Based Training
1. HIPAA / HITECH Security Awareness
2. Integrity in the Workplace
3. Boost Your Cultural Intelligence
4. Harassment Prevention for US Employees
5. Workplace Security
6. Fire Safety
7. Customer Service - Proper Etiquette
8. Effective Email Writing & Office Communication Tips
9. Cyber Security Awareness
10. Credit Card Processing
11. Diversity, Equality & Inclusion - Celebrating Difference
12. Ethics & Code of Conduct for Supervisors
13. Best Practice Customer Service Over the Telephone
14. Mistakes Leaders Make : Six Wrong Ways to Manage
Performance Standards & Measurement
1. Compliance with essential and incidental duties; compliance with company policies and procedures.
2. Compliance with state and federal laws and regulations applicable to the business.
Equipment, Tools & Machines
- Use of computer, telephone, and other office equipment such as a printer and fax.
- Use of company network and email domain.
Working Conditions
with the purpose of the job and accommodate client needs.
Demands
community leaders, volunteers, non-profit organizations, vendors, etc.
and without excessive grammatical or communication errors.
grammar before patients, employees and business partners, among others.
attitude in the face of a high-pressure environment.
trade shows, conferences, and other marketing opportunities applicable to the organization; ability to
lift, push or pull up to 25lbs.
requirements.
Qualifications
Education :
Experience :
office including medical records, utilization review, chart audits, and record keeping.
Acknowledgement
The company provides equal employment opportunities to all employees for employment and prohibits
discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any
other characteristic protected by federal, state or local laws.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties
or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may
change at any time with or without notice.
