What are the responsibilities and job description for the Network Engineer position at ABI?
Join an Innovative Company with a Dynamic Culture! Our company prides itself on a culture of teamwork and camaraderie. Our primary goal is to attract and retain long-term employees with a friendly work environment, quality products, and challenging work. Advanced Business Integrators, Inc (ABI) has always loved the challenge of automating monumental manual tasks, hence our motto “Managing the Unmanageable”. ABI MasterMind® is the World’s Premier Workforce Management Solution ABI MasterMind® serves over 900 of the most well-known venues in North America. ABI’s dynamic environment breeds a feeling of “family” that appreciates values and collaboration. ABI’s founder has deep roots in technology, including financial accounting, payroll, HRIS, and computer networking. Over 25 years ago, ABI’s founder addressed the need for more efficient technology and oversaw the team that built an amazing product to automate a highly seasonal and variable workforce for a Major League Baseball stadium. Today, ABI is the premier company in the public assembly workforce management industry, servicing a highly loyal customer base. We listen closely to our clients and continuously strive to improve our interactions and products; we live by the mantra “Hug the Customer”. THE OPPORTUNITY ABI is seeking an experienced, detail-oriented, and passionate Infrastructure Engineer to join our Technical Services department. The Infrastructure Engineer will support the existing operations and help lay our future foundation. The Infrastructure Engineer must demonstrate an appetite for technology and is expected to be proficient in a wide range of network, server, and storage technologies. We work to maintain a dynamic team where each member is an equal contributor. We expect our engineers to be self-motivated, detail-oriented, and driven to leave everything they touch better than they found it. There is always a lot of ground to cover, and there’s no room for people just along for the ride! Your success will depend on your ability to communicate effectively with technical and non-technical people, collaborate with other team members, and solve problems thoughtfully and comprehensively. You will be expected to manage your time and projects with minimal direction and to document your work and solutions. While the majority of this position is technical and behind the scenes, it also involves a direct support element, both internally and externally. ABI’s reputation is built on going above and beyond expectations, and we have a very firm “all hands-on deck” mentality when our customers need assistance. Maintaining an approachable and professional demeanor is critical at all times. We are in a period of transition – historically Windows-centric but incorporating an increasing amount of FOSS technology. The right candidate will have a varied background and be “technologically flexible.” If you are the type of person who can show up to an empty server room on Friday and emerge Sunday night with a web server backed by a database on a highly available SAN, we’d love to talk to you. OUR EMPLOYEE COMPENSATION AND BENEFITS SHOW HOW MUCH WE VALUE OUR TEAM! $110,000 - $130,000 salary based on experience Hybrid work schedule; 75% remote, 25% in office after initial training period. Medical, Dental, Vision, Long-term Disability, Accidental death / dismemberment, 401(k), and Life insurance Benefit premiums for the employee on several health plans are paid 100% by the company. After one year of service, ABI will begin to pay a graduated schedule to cover the health premiums of all dependents over time. RESPONSIBILITIES We are a small company with an evolving landscape. Although job duties are somewhat fluid, below is a list of key responsibilities : Install, maintain, monitor network, server, and storage Respond efficiently and effectively to technical problems Maintain a professional demeanor with clients and colleagues Provide training and support to coworkers and customers Ensure operating environments stay safe and secure Apply software and hardware updates where necessary Document everything in clear and concise English Work with engineering and management to create forecasting models for resources Identify areas for improvement and develop plans to remediate QUALIFICATIONS Minimum 5 years’ experience in network, system, and storage administration Minimum 2 years’ experience operating in an unsupervised technical role Experienced and knowledgeable in deploying and administrating the following : Microsoft Windows, Linux (primarily Ubuntu), XCP and Microsoft Hyper-V, SANs, NASs, switches, routers, web servers, Microsoft SQL, proxy servers, and high availability solutions, Proficient in one or more scripting languages, especially PowerShell Highly detailed Superior customer service skills Proactive and problem solver Team Player Ability to travel locally on occasion BONUS POINTS A background in information security A working knowledge of Citrix XenApp Administration of Microsoft 365 and / or Azure Practical experience with Linux / Nginx / Node stack Administration of MS SQL Familiarity with CI / CD pipelines and integrating infrastructure with development workflows. We look forward to connecting and learning more about you! Powered by JazzHR
Salary : $110,000 - $130,000
