PCA/Caregiver

Caregiver Position Summary

To assist Abide Home Care in retaining long-term quality clients by following “The Abide Way” with exactness.

Job Summary

1. The Caregiver is responsible for the overall care for specifically assigned clients.

2. The Caregiver is responsible for delivering “The Abide Home Care Experience” to each and every client.

3. It is the duty of the Caregiver to communicate all schedule changes, concerns, and any other pertinent care related issues directly to the office.

4. Representative over each given client they have been assigned to.

5. The Caregiver is responsible for documenting, according to the documentation system set forth by Abide.

6. The Caregiver is responsible for studying and executing each “service plan” with exactness for each client they are assigned to.

7. It is expected that each caregiver be able to perform each of the duties listed below and each of the duties that are outlined in each service plan. I understand that if I have a concern with any of the duties that I would immediately express that concern to the Abide Representative who can assist with additional training on any of the items.

1. Companionship

2. Meal planning and preparation

3. Light housekeeping

4. Assistance with bathing, grooming & dressing

5. Incontinence related duties

6. Errands & shopping

7. Incidental transportation

8. Medication reminders

8. The Caregiver is accountable for accurately and honestly clocking in and clocking out using our timekeeping system.

Standards of Dress and Behavior

Dressing Standards

1. Caregivers must ALWAYS, unless excused by their supervisor for a specific client, wear their Abide Home Care uniforms.

2. Uniforms must be washed, ironed and kept clean while wearing the uniform during client visits. Wrinkled uniforms will not be tolerated.

3. Caregivers must wear a company supplied name badge during working hours.

4. No body piercings are allowed while caring for a client and all tattoos must be completely covered by the Abide Home Care uniform.

5. Hair and makeup, if applicable, must be modestly done and appear professional.

6. No opened toed or high heel shoes are allowed while on the job. This can cause injury to you and your client.

Behavior

1. Inappropriate language, jokes, and the like are prohibited. Such behavior presents a very unprofessional image and would reflect poorly on Abide.

2. You must never discuss your salary/wages with anyone but with your Abide supervisor, or company representative. This information is confidential and must never be shared with clients or other Caregivers. Sharing such confidential information could result in termination of employment.

3. It is inappropriate to solicit any type of other business to Abide clients or family members while under our employ. Any violation may result in immediate termination.

Position-Specific Standards

The Abide Home Care Way

1. Professionalism

✔ I will wear the Abide Home Care uniform and badge to each and every shift, unless otherwise authorized by Abide.

✔ I will never discuss with a client or their family members personal matters that would appear unprofessional by Abide’s standards. Such personal matters can put a client in an awkward position and create a negative atmosphere for Abide and the caregiver.

✔ I will always be professional and respect the client’s physical items and privacy.

✔ I will never accept gifts/loans or any other type of monetary/material gifts from clients. If a client or family member offers gifts/money, I will notify the Abide Representative immediately.

✔ I will NEVER give a client’s phone number to anyone, including my own family. If someone needs to get a hold of me, I will have him or her call Abide first, who will then contact me at the client’s home if it is an emergency.

✔ I will never give my personal information, including my address and phone number, to any client or family member when asked.

✔ will never call a client directly, unless authorized by an Abide Representative.

✔ I will not smoke on my way to or during a shift. I will also make sure my clothes do not smell of smoke while on a shift.

✔ I will NOT make or take personal calls while working a shift unless otherwise authorized.

✔ I will not speak poorly of other team members to Abide clients and their families. This includes Abide employees and other professional healthcare staff involved in the care of clients. If I do have an issue with a team member, I will speak to an Abide Representative.

✔ I will never speak ill or negatively of Abide in the presence of a client, another caregiver or family member. I understand that Abide has an open-door policy and if I have grievances or concerns about the company, I will talk directly to the Abide Representative.

✔ I understand that I am an employee of Abide and that all care related issues must be communicated directly with the Abide Representative and not the client.

✔ I will respect the authority of the Abide Representative and follow thru with their various requests as long as I am not asked to violate any rules set forth by Abide. If for some reason I have a concern about any of the employees, I understand that I can express this to the Abide Representative.

2. Consistency

✔ I will follow each service plan and make sure that my clients get the same high level of care during each and every time I visit.

✔ I will always accurately clock in and clock out using the timekeeping system set forth by Abide. I understand that failure to do so may result in not getting paid for that particular shift and in some instances may result in termination. If I forget to use telephony, I agree to immediately notify the Abide Representative so they can adjust the schedules accordingly.

✔ I understand that Abide will not tolerate tardiness. I agree to be on time to each and every shift and understand that excessive tardiness will result in termination.

✔ I will not ask for excessive days off.

✔ When I do take days off, I will ALWAYS notify the office 10 business days in advance of the time I need off, unless in dire emergencies and unusual circumstances. Failure to comply with this rule may result in disciplinary action, including immediate termination.

✔ I will document the duties performed for the client in the documentation logs at the end of each visit. The documentation will include tasks performed for the client. I will note/narrate all duties, not included on the documentation checklist, in the notes section of the documentation logs. Such narrative notes will be readable and clear. If I fail to document, during each and every shift, I may face disciplinary action.

✔ I will keep my employee file up to date. This includes a yearly driving record, auto insurance (whenever it is renewed), TB tests, and all other necessary documentation as requested by the Abide Representative.

✔ I will strive to be proactive when working with Abide’s clients and make sure that I never leave a client’s home without it looking better than when I arrived. That includes a clean kitchen, bedrooms, bathrooms, etc., if requested in the Service Plan.

✔ Whenever possible, I agree to fill-in for Caregivers unable to make it to their shift because I understand that I may need the same from them at some future point. I agree to always communicate such requests or fill-ins to the office immediately.

3. Integrity

✔ I will always be honest to Abide and their clients.

✔ I understand that all client information in the care plan is confidential and must not be shared with others outside Abide.

✔ I will never take advantage of Abide’s clients in any way.

✔ I will always strive to fulfill my responsibilities outlined in each client care plan.

✔ I will always be honest when documenting, at the end of each shift, what I did for the client that day.

✔ I will never solicit an Abide client for private care. (Please read the General Standards section for more on this subject).

4. Compassion

✔ I will always strive to adhere to Abide’s mission of “providing warm, personalized care that focuses on the individual’s well-being and safety, enhances their independence, and promotes dignity and quality of life. We seek to make a positive impact every day for seniors in our community.”

✔ I will treat each client with respect and dignity and remember that they are adults.

5. Quality training

✔ I will strive to seek out education that would enhance my skills as a Caregiver.

✔ I am responsible to finish a minimum of 8 hours of in-service training each year, furnished by Abide, as required by the State Law.

General Standards

1. I have thoroughly read the Policies and Procedures and agree to abide by them and understand that failure to abide by any of them above or below may result in termination.

2. I understand that Abide provides non-medical care for the Senior. I agree that if I am unsure if a task can be performed, I will first check with an Abide Representative.

3. I understand that I will be paid for completed services by the hour depending on instructions from Abide.

4. I understand that I may not make any private arrangements with or provide care independently to any Abide client during my employ and for one year after leaving employment with Abide. Any violation of this policy will result in financial liability by me to Abide in the amount of one-half of any monies received from any such clients. I also understand that my clients have signed a Contract with Abide that financially penalizes them for hiring away Abide caregivers for private work and by violating this policy I am also causing them to violate their Contract.

5. I agree that I will give Abide two (2) weeks’ notice if I decide to terminate my employment. I understand that I will receive my final paycheck on the next regularly scheduled payday. I also understand that I will not receive my final paycheck until all Abide items, loaned to me, are returned (uniforms, employee manual, safety belts, etc.)

6. I understand that if I am found to be using drugs or alcohol while on the job, or if I show up to work in an intoxicated state, these are grounds for immediate dismissal and even legal action if Georgia State or Federal laws have been violated.

7. I understand that if I fail to report to work and fail to notify the office, that I will be considered to have voluntarily quit my job without notice. I also understand that if I am licensed as a C.N.A. or other licensed healthcare professional that Abide reserves the right to report client abandonment to the state health department, which may result in losing the applicable license.

8. I understand that Abide encourages Caregivers to recommend ideas for the vision of the company. We at Abide realize that some of the best ideas come from the Caregivers who openly share best practices and are constantly looking for better ways to help our clients remain independent at home.

Qualifications

1. Must be a Certified Nursing Assistant (with appropriate license) and/or have successfully completed all three parts of the Georgia Association of Community Care Providers PCA Test.

2. Must be able to read, write and follow instructions.

3. Must be able to perform all basic duties listed under “Job Summary”.

4. Must be CPR and First Aid certified through a recognized and reputable company. Employee must provide the appropriate documentation signifying the completion of the training signed by the instructor. While working with Abide, you must be recertified every 2 years.

5. Responsible for an initial TB test and required to get one yearly.

6. Must show proof of current driver’s license and proof of current auto insurance.

7. Must submit an initial background check.

Pay: $12.00 - $14.00 per hour

Benefits:

• Continuing education credits
• Flexible schedule
• Mileage reimbursement
• Paid time off
• Paid training
• Referral program
• Safety equipment provided

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekends as needed

Work Location: In person

Salary : $12 - $14