What are the responsibilities and job description for the Cashier position at Abilene Goodwill Industries?
POSITION SUMMARY: Responsible for maintaining excellent customer service, generating sales, housekeeping, merchandising, signage, accurate cash register operations and loss prevention in adherence to Goodwill-West Texas standards. Ensures an excellent customer experience throughout the sales floor and cash wrap.
EDUCATION / EXPERIENCE:
· Retail sales experience preferred
· Must be able to read and write
QUALIFICATIONS / SPECIFIC SKILLS / KNOWLEDGE:
· Ability to accurately operate and balance cash register
· Basic mathematic skills required
· Ability to communicate appropriately with coworkers and customers
· Ability to operate all equipment necessary to perform their duties (POS, Scanner, etc)
· Must be able to safely handle, lift and carry items
· Ability to stand and walk for long periods
· Ability to stoop and bend
· Willing to perform tasks necessary to ensure continuous store operations
· Ability to work varied hours and days as business dictates
RESPONSIBILITIES & DUTIES:
(E – Essential function of job duties)
· Ensure that each customer receives outstanding customer service by promoting a customer friendly environment. Greet, acknowledge and express genuine concern for customers and their needs. (E)
· Accurately & efficiently complete all sales transactions including discounts, tax exemptions, voids, cash donations, etc (E)
· Understand Goodwill Mission programs and follows the “round up” scripting to support the Mission. (E)
· Maintain security protocol regarding passwords and money handling (E)
· Accurately balance cash drawer, complete daily sales and deposit documentation. (E)
· Maintain knowledge of products, placement and pricing (E)
· Assist in floor moves, merchandising, display maintenance & store housekeeping (E)
· Assist in receiving & monitoring stock and processing & replenishing merchandise as necessary (E)
· Adhere to all company policies, procedures & practices including signage, pricing and loss prevention (E)
· Must be able to perform all aspects of donation process, including receiving donations
· Communicate appropriately & positively with co-workers & others (E)
· Perform other duties & responsibilities as assigned by supervisor
