What are the responsibilities and job description for the Food Service Staff position at ABILIS INC?
Job Details
Job Location: Island Beach Concession - Greenwich, CT
Salary Range: $16.35 Hourly
Description
Position: Café & Concession Food Service Staff
Program: Abilis Cafés & Concessions
Schedule: The position of Food Service Staff is Per Diem, Part-Time. Shifts are scheduled Monday through Saturday or Sunday, hours may vary.
Supervisor: Director of Café & Concession Operations
CLOSE WORKING RELATIONSHIP WITH: Customers, job coaches, team members, café & concession staff, location patrons, volunteers, community leaders and site personnel.
Responsibilities:
- Communicating team member and customer feedback to Café Shift Manager.
- Operating the Point-of-Sale system with accuracy and proficiency; asking for assistance when needed, communicating any issues timely.
- Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
- Taking inventory of café supplies and communicating ordering of new stock as needed.
- Relaying customer feedback regarding food quality and customer service.
- Suggesting new menu items based on customers' preferences and feedback.
- Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
- Preparing foods, such as sandwiches or baked goods, reheating food, brewing coffee and tea, and serving items to customers.
- Packaging food and beverages for sale, assisting team members to complete tasks.
- Selling food and beverage, highlighting the differences between items, and educating customers about brewing methods.
- Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.
- Learning about beverage and food preparation methods, specialty items, and presentation techniques to improve food quality.
- Updating signage and displays to attract customers.
- Taking inventory and replenishing items in display cases, at tables, or behind the counter.
- Adhering to all food safety regulations and quality controls.
Qualifications
- Must be sixteen years of age or older
- Excellent organizational and time management skills.
- Exceptional listening and communication skills.
- Exceptional customer service skills.
- Ability to walk, bend, and stand for extended periods.
- Availability to work around peak hours, including nights, early mornings, weekends, and holidays.
- A polite, engaging personality.
- Commitment to customer satisfaction and service excellence.
- Willingness to work as part of a high-energy, efficient team in a fast-paced, inclusive environment.
Required Certifications/Training:
- ServSafe Food Handler
- CPR/First Aid
Salary : $16
