Technical Writer

Estimated 3-month contract with possible extension(s).
This position is three (3) days per week onsite in San Diego and there is no relocation assistance available.

Main Duties & Responsibilities:
- Partner with the development team to thoroughly document system structures, workflows, and technical processes.
- Design, organize, and manage detailed documentation within Confluence, including comprehensive system summaries, workflow descriptions and diagrams, charts, illustrations, and technical visuals.
- Create and maintain guides for technical procedures and troubleshooting.
- Translate complex technical concepts into clear, concise, and user-friendly materials.
- Ensure accuracy and consistency by coordinating with team members and updating documentation to reflect system changes.
- Identify and address gaps in documentation while enhancing overall clarity and usability.
- Employ tools like Lucidchart, Visio, or equivalent platforms to create effective visuals and diagrams.

Skills & Requirements:
- 5 years of experience working in a Technical Writer capacity creating documentation related to server and cloud infrastructure.
- Advanced knowledge of Confluence for managing and creating content.
- Proficiency in workflow creation and diagram tools such as Lucidchart or Visio.
- Familiarity with Windows-based environments and their operational nuances.
- Strong ability to work independently and collaboratively.
- Exceptional communication and organizational skills with a keen eye for detail.

Preferred Skills:
- Experience working with Internet Information Services (IIS), including basic configuration and troubleshooting.
- Understanding of system design, architecture, and software development processes.
- Knowledge of Agile practices and tools like JIRA.

tags: senior tech writer, senior technical writer, senior technical documentation specialist, senior business system analyst, senior business systems analyst, senior business analyst