What are the responsibilities and job description for the Employee Experience Manager position at ABM Industries - Guidant Global?
Employee Experience Manager
We are seeking a highly skilled Employee Experience Manager to join our team at ABM Industries - Guidant Global. As a key member of our human resources team, the successful candidate will be responsible for designing and delivering comprehensive training programs that promote a positive and inclusive work environment.
The ideal candidate will have a minimum of 2 years of experience in training or related fields and a strong understanding of relevant laws and regulations. A bachelor's degree in Human Resources Management or a related field is preferred, but not required.
The key responsibilities of this role include:
- Designing and developing training programs that meet the needs of diverse audiences.
- Delivering instructor-led training sessions in English and Spanish to front-line team members and their supervisors.
- Traveling to various company locations to conduct training sessions.
In addition to these core responsibilities, the Employee Experience Manager will also be expected to:
- Maintaining accurate training records and preparing reports that track and document team member training completion.
- Evaluating the effectiveness of training programs through participant feedback and follow-up sessions, making improvements as necessary.
To succeed in this role, the ideal candidate will possess excellent presentation and facilitation skills, with the ability to effectively convey complex information to diverse audiences. Strong interpersonal and communication skills are also essential, as is knowledge of current employee experience laws and best practices.
