What are the responsibilities and job description for the Area Vice President position at ABM US?
Area Vice President - ABM Franchising
Responsibilities:
- Oversee all franchise operations within the ABM Franchising vertical.
- Ensure consistent, professional, and quality service delivery to every customer.
- Serve as the company expert in all aspects of ABM Franchising’s services.
- Develop and implement a sustainable program to lead the franchise support industry.
- Ensure adherence to safety and compliance policies, standards, and procedures established by the company, clients (via contractual requirements), and regulatory authorities.
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management
Essential Job Functions and Responsibilities:
· Accountable for the development, execution, and management of ABM Franchising service programs.
· Supports business development activities by working with ABM Franchising department
personnel to create and develop projects bringing value to the franchising network.
· Administer and/or implement quality and performance systems, programs, processes,
procedures and/or plans throughout the organization
· Develop and maintain a good, professional working relationship with all customers, establishing
a clear line of communication at all levels and lines of service.
· Ensure an active client visitation program is maintained within each region
· Prepare for and participate in weekly senior management meetings to discuss key business
initiatives, compliance, financial updates, new business, and operational performance
· Generate and participate in monthly and quarterly performance reviews for the organization
and for external clients.
· Participate in sales and operational performance presentations to clients
· Act as a project manager for franchise business start-ups ensuring smooth transition with
minimal operational impact to customers while maintaining quality performance and keeping
within budgetary limits
· Maintain overall compliance culture with all safety, security, compliance and quality standards
and procedures established by the Company, by our clients, and by regulatory authorities at
each operation within the Division
· Willingness & ability to drive revenue enhancing initiatives in addition to normal AVP
responsibilities.
Please note this job description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required of the employee for this job. Duties,
responsibilities and activities may change at any time with or without notice.
