What are the responsibilities and job description for the Customer Service Attendant position at ABM US?
The Greeter will provide visitors with excellent customer service and any information needed for their visit. Provide professional, courteous and compassionate guest services for visitors, and guests while meeting the standards outlined by ABM. Assist the Operations Manager in overseeing and coordinating all activities related to the Valet operation. Proactively approach, greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service. Responsible for all other duties assigned.
Pay Rate: $15.75 per hour
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)
Basic Qualifications:
• Must be 18 years of age or older
• No experience required and on-the-job training provided
• No high school diploma, GED or college degree required
Preferred Qualifications:
• One (1) year of prior customer service or similar experience preferred
Responsibilities:
• Maintain an assigned work area, which may be a business entrance, and performs housekeeping duties to ensure cleanliness and adhere to safety policies
• Offer hospitality services to guests and creates a positive first impression
• Anticipate and responds to guest's needs in a friendly and positive helpful manner
• Communicate clearly and professionally
• Enact facility emergency procedures when necessary
• Remain calm, professional, and polite when working with disgruntled guests
• Maintain knowledge of relevant products, policies and procedures
• Direct customer to appropriate department based on their needs
• Work as a team player and actively contribute to the efforts of all other departments
• Attend all required meetings and training sessions
• Provides optimal levels of customer service wherever possible
A good job for someone just entering the workforce or returning to the workforce with limited experience and education.
Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply
Salary : $16
