What are the responsibilities and job description for the Night Supervisor position at ABM US?
Summary: Night Supervisor will assume ownership for all contracted services for a high-profile client and will be expected to deliver an exceptional customer experience. This position will be responsible to lead people, processes and programs to drive operational excellence in a complex work environment up to or over 1 million square feet in size. The Night Supervisor may be required to work outside of normal business hours. We are looking for someone who adapts quickly to change and is able to provide win-win solutions for both the client and ABM. A critical thinker who uses good judgement to solve problems and one who can effectively communicate with the client and their team.
Hourly Rate: $19.00 US Dollars
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2025 Employee Benefits | Staff & Management
Essential Functions
- Establishes and maintains strong client relationships
- Serves as the main point of contact for multiple client departments and attends client meetings
- Provide leadership and support across a 24x7 work setting
- Promotes a strong safety culture and safe work environment
- Plans, develops and assigns work schedules to ensure service delivery expectations are achieved
- Performs daily quality control inspections to ensure quality standards are met or exceeded
- Performs time studies to optimize operational tasks, schedules and staff allocation
- Looks for opportunities to increase revenue by providing additional or periodic services to the client
- Be aware of and be able to speak to all aspects of the operation for both the client and ABM management
- Create and organize a system to ensure all paperwork, files and on-going issues are kept accurate and readily available
- Proactively maintains and reports on account financials such as labor hours, supplies, expenses, billing, and forecasting foreseeable changes
- Drives performance management in the areas of, but not limited to (performance reviews, setting clear job expectations, coaching and directing staff, and using disciplinary action when necessary)
- Partner with Human Resources for employees issues as well as interviewing, hiring and onboarding of new employees
- Responsible to train and develop new and existing employees to defined quality standards
- Gather required data and performance metrics for daily, weekly or monthly reports.
- Complies with client and internal ABM processes and policies
- Perform other duties as assigned
- Job duties may be modified at any time
Minimum Requirements
- Bachelor’s degree preferred or equivalent military experience
- 3-5 years of management experience
- Excellent organizational skills and attention to detail
- Ability to adjust work schedule as needed to support the operation
- Solid business acumen and basic accounting principles
- Proficient in Microsoft Office
- Must have working knowledge of OSHA safety standards and regulations
- Must maintain a valid State issued driver’s license
- Experience in facility services or building management desired
- Previous custodial experience desired
- Able to stand up to 10 hours per day
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Salary : $19
