Occupancy Planning Lead

Pay Range $180,000 - $200,000.00 Annually 

The pay listed is the Salary or Hourly range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

Job Objective:

As Space Delivery Lead you will be responsible for partnering closely with the client's Real Estate team and other ABM service leads to successfully provide strategic and tactical occupancy planning services that addresses the growing and diverse needs of the client. The manager also serves as the single point of contact for quality control in terms of consistency in planning processes, procedures, and protocols. This position requires strong relationship management skills, knowledge of industry best practices and occupancy trends, and experience with strategic planning.

Responsibilities:

• Translate client's business requirements and successfully deliver occupancy and strategic planning services utilizing firm and industry best practices to optimize real estate assets
• Build strong relationships with Corporate Real Estate, HR reps, and BU leads to gather top-down headcount and growth projections.
• Lead programming sessions with BU leads to gather business vision and requirements.
• Collaborate with Project Management, Facility Management, and Transactions on scenario development and evaluation, business case development, and budget approvals.
• Partner with Project Management and Facility Management teams to review and approve moves, develop migration plans, and conduct facility audits.
• Measure, monitor, and report cost-savings and value-added contributions.
• Oversee occupancy tracking and allocation processes, monitor utilization, and regular and ad hoc reporting requests.
• Support the client's Real Estate Team in developing and deploying new technology to enhance Employee experience (reservation system, communications) and track utilization (attendance dashboards), working with Corp IT and third-party vendors.
• Support the client in designing their new ways of working and provide benchmark and best practices on the topic.
• Establish OP leadership structure to ensure consistency of delivery and alignment of goals and objectives across the Occupancy Planning & Management team.

Leadership/Staff Management

• Manage, and mentor an OP and MAC team dedicated to the account.
• Provide excellent onboarding, training, and team-building.
• Actively support an environment of teamwork, cooperation, performance excellence, and personal success.
• Participate in the individual performance management program and personal development planning for members of the team.
• Act as an ambassador for ABM, adopting and maintaining the firm's core values of Teamwork, Ethics and Excellence.
• Support the development and implementation of innovations, best practices, and standard operating procedures to elevate team, account, and performance.

Job Specifications:

Education / Years of Experience

• Bachelor's degree in architecture, Real Estate, Planning, Interior Design, Construction Management or equivalent.
• 8-10 years of progressively responsible experience in managing occupancy, space, move management, strategic planning, and change management processes across a broad geography in a remote and virtual environment.
• Knowledge and Skills.
• Proficiency with Google suite.
• Expert-level data analytical skills and mastery of Sheets/Excel.
• Critical thinking skill sets and the ability to tell a story through data.
• Excellent communication skills including active listening, verbal, written, and visual, and the ability to engage at all levels of leadership from administrative to executive level.
• Ability to work independently, solve problems and navigate through ambiguity.
• Possess a proactive mindset and contribute as the leader of the occupancy planning team.
• Experience developing strategic plans, business cases, and leading executive presentations.
• Experience with implementing flex office, hoteling, developing design guidelines, and leading alternative workplace solutions and change management programs.
• Strong working knowledge of architectural drawings and furniture systems.
• CAFM system experience.
• AutoCAD experience is preferred.
• Flexibility with work hours and travel as needed.

Salary : $180,000 - $200,000