Senior Manager, ESC Accounts Payable

This position is responsible for managing and providing strategic program direction to the Accounts Payable team within the Enterprise Service Center (ESC). This position leads a team in their interactions with Operations, Vendors, Procurement, Accounting Managers, and internal stakeholders; ensures that software and other tools are available and functional to efficiently and effectively process accounts payable; ensures that process flows and accountabilities are clearly defined and followed to maintain strong internal controls and safeguard the assets of ABM Industries; drive process standardization and continuous improvement; manages a team that oversees the processing of accounts payable records and vendor master data governance; develops standardized qualifications and job descriptions for accounts payable personnel; ensures that appropriate accounts payable related training is provided; ensures that appropriate benchmarks are in place to monitor the performance of personnel and systems, and oversees process improvement efforts.

Job Responsibilities:

1. Establish and maintain the culture of service. This culture includes developing and maintaining relationships with the field operations teams, collections team counterparts in the ESC, and stakeholders and partners in Procurement, FP&A, IT, HR, Internal Audit, and others. Ensure there is two-way communication and a feedback loop to optimize process outcomes.
2. Develop, implement, and maintain systems, policies, and procedures, to ensure adherence to company guidelines.
3. Proven ability to lead and manage Accounts Payable process and system implementations.
4. Lead, mentor, coordinate, and support the Accounts Payable team including skill development, career path development, performance evaluations (including setting goals and objectives), and partner with Human Resources to manage team composition
5. Ensure the team is engaged in delivering service based on established principles, including metrics. Routinely measure and evaluate measurements with the team and operational stakeholders to ensure process outcomes are optimal. Take corrective action when needed to adjust processes for defects.
6. Establish robust communication plans and maintain open lines of communication with counterparts, clients, and stakeholders, including routine insights on pre-planned cadences
7. Lead month-end close efforts for Procure-to-Pay processes including assisting with month-end closing and accruals, and AP account reconciliations; ensure individual and team deadlines and deliverables are met accurately and timely.
8. Work with the relevant Purchasing teams to drive and manage process improvements, up and downstream, in the Procure-to-Pay process.
9. Lead all duplicate vendor Audit engagements with third parties.
10. Responsible for all procurement system report creation and analysis needed for Accounts Payable processes.
11. Lead all integration efforts of Procure-to-Pay Transformation with the ABM Transformation and Strategy team.
12. Oversee verification of all new and existing vendors. Develop measurements to ensure policy adherence. Maintain vigilance in detecting and preventing actual or potential fraud
13. Work closely with the Procurement Organization leadership to see that Procure-to-Pay process flows and accountabilities are clearly defined.
14. Knowledgeable of end-to-end processing requirements for processing invoices and recording payments, including purchase order and non-purchase order accounts payable processing
15. Process weekly payments via checks, ACH, etc. for domestic and international vendors.
16. Maintain vendor relationships; resolve payment inquiries including payment disputes, misapplied payments, and statement reconciliations.
17. Support the weekly AP forecast and disbursement review process.
18. Manage the 1099 reporting and electronic transmission to IRS.
19. Ensure practices are in place to prepare and maintain schedules and supporting documentation needed for management, internal and external reporting, external auditors, and SOX requirements.
20. Oversee preparation and filing of appropriate returns for Unclaimed Property Escheatment on or before the due date for respective States.
21. Support International locations to ensure consistent practices.
22. Establish clear business and financial goals for self and group.
23. Drive results and issues to closure.
24. A high level of attention to detail is required in managing analytical tasks.
25. A strong desire to succeed and be a part of a team.
26. Ability to drive process improvements and develop systematic processes.

Minimum Requirements:

1. 10 years of Procure-to-Pay experience within a Shared Services Environment; with 6 years of leadership experience.
2. Experience in working with an ERP i.e., Oracle Cloud and Coupa experience.
3. Excellent Excel and PowerPoint skills
4. Bachelor’s degree in accounting or related discipline
5. Ability to analyze, solve problems, and adapt to changing organizational and operational needs.
6. Ability to work collaboratively with all departments.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Employee Benefits | Staff & Management