Site Manager

The Site Manager will manage assigned buildings, and the hourly workers assigned to each building. Specific responsibilities include work scheduling of all personnel, establishing work standards, conducting site evaluations, audits, overall inventory / equipment usage, overtime control, employee performance appraisals, troubleshooting / problem solving, orientation, training of custodians and support personnel, customer relations and special project work as requested.  The individual will also ensure that all managed services are being provided in a proper cost-effective manner.

Benefit Information:  

ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit Benefits for Staff & Management

Responsibilities/ Essential duties

• Supervise and coordinate the activities of custodian staff/ floor technicians to ensure efficient operations.
• Develop and implement cleaning schedules and procedures for all areas of the facility.
• Conduct regular quality inspections ensure cleanliness and adherence to standards.
• Demonstrate and promote company culture, values and management philosophy.
• Control expenses within area of responsibility.
• Effectively recruit, manage, and lead a team with focus on maintaining the functionality and safety of operations.
• Ensure department training programs and recertification programs are being conducted within appropriate timeframes.
• Assist custodial staff with task completion as needed.
• Train, mentor, and evaluate custodial staff, providing ongoing feedback and support for professional development.
• Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels while minimizing waste.
• Address client complaints or concerns promptly and effectively, ensuring high levels of customer satisfaction.
• Meet with client to ensure needs and expectations are being met.
• Maintain compliance with health and safety regulations in all custodial practices.
• Other tasks as assigned.

Qualifications: 

• Excellent organizational skills with the ability to manage multiple tasks simultaneously.
• Exceptional communication skills, both verbal and written, with a focus on team collaboration.
• A detail-oriented approach with a commitment to maintaining high cleanliness standards and housekeeping organization.
• Excellent interpersonal skills.
• Bachelor’s degree or equivalent experience preferred but not required.
• 3 years prior management or supervisor experience in the janitorial or facilities field (petrochemical experience a plus).
• Ability to adjust work schedule to support the needs of the operation.
• Ability to successfully pass Louisiana Safety Counsil testing.