Supervisor

The Transportation Supervisor, reports to the Transportation Manager and directly oversees the activities within their assigned transportation work team, ensuring productivity levels and customer service requirements are being met and that employees are complying with all safety, quality, and compliance standards established by the company, by clients, DOT and by other regulatory authorities.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit 2025 Employee Benefits | Staff & Management

Essential Functions:

• Supervise the daily activities of Shuttle Bus Drivers, a Cleaner, and Dispatcher.
• Hosts meetings and sets priorities for the team to ensure understanding and completion of tasks.
• Effectively manage and lead a team with a focus on maintaining the functionality and safety of operations.
• Participate in monitoring and developing team member performance, including evaluations, training, and recognition.
• Ensure work assignments and schedules meet department, facility, and contractual needs.
• Respond to client and passenger inquiries, requests, and concerns.
• Utilize company policies and guidelines to solve work problems.
• Ensure department training programs and recertification programs are being conducted within appropriate timeframes.
• Implement and manage quality control monitoring and safety programs; maintain a safe work environment.
• Achieve operational performance and functional service activities. 
• Provide coaching and interpret policies and procedures to assist employees in performing functional tasks.  
• Monitor and maintain appropriate staffing levels and weekly schedules.
• Special projects and other miscellaneous duties as assigned.
• Ensure that all drivers are following local laws and regulations in accordance with The Indiana Department of Transportation (DOT)

Other:

• Ability to adjust work schedule as needed to support the operation.
• Ability to effectively lead a staff of direct reports.
• Ability to effectively communicate and to read and interpret documents including safety rules, operating and procedural manuals, and handbooks.
• Basic understanding of computer programs, including Microsoft Office.
• Ability to work in a fast-paced work environment.
• Ability to resolve issues under tight timeframes and pressure.
• Ability to prioritize assignments and projects and to multi-task within restricted time constraints.
• Excellent team building and planning skills.
• Strong interpersonal skills; ability to develop productive business relationships, and ability to influence and educate employees.
• Supervise Transportation Staff

Qualifications:

• At least 1 year of experience supervising employees.
• Experience with the Transportation Industry is a big plus.
• Experience effectively managing teams: solid staff retention, counseling and developing team members, etc.
• MS Office (Outlook, Word, Excel) proficiency required.
• Strong organizational, multi-tasking, and prioritization skills.
• Excellent interpersonal and communication skills, including ability to give effective presentations to small and large groups.
• Resourceful team player with a positive outlook and approachable demeanor.
• High School Diploma or GED (Required)