Assistant Property Manager

Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking an Assistant Property Manager for our Opportunity Center program in Palo Alto, Ca. 

About the role:  The Assistant Property Manager (APM) is expected to assist with day-to-day functions of the Property Management Department to support meeting performance guidelines set for individual properties.  This position will also complete administrative duties for local office functions.  The APM acts as a liaison between other departments and the Property Management staff at certain times for specific property related issues. This role may also provide general supervision for the Maintenance Department.

The People and Culture: You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with Abode Services regularly recognizes employees’ efforts, seeks employees’ input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds. 

Our Benefits & Perks:

• $27.00 - $29.00 per hour DOE
• 100% paid health, vision, and dental options
• 19 PTO days & 12 Holidays per year
• Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more
• 3% retirement match/contribution 
• Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events
• Dynamic, mission-driven culture and supportive leadership. We support you in supporting others

How You Make an Impact:

Property Management 

• Assist Property Managers with the effective management of properties as it relates to leasing, marketing, and resident engagement. 
• Assist in the collection of rent as needed and working with the accounting department to ensure timely and accurate posting of financial data. 
• Assist in the preparation and completion of recertifications, interim adjustments, file organization and setup, notices of non-compliance, and other documents.  

Maintenance 

• Prioritize, assign, and follow-up on maintenance service requests for TBRA/Master-Lease residential, commercial, and other office admin locations. 
• Develop and maintain an inventory of equipment, tools, and maintenance equipment across the properties. 
• Assist in the collection of receipts for vendor purchases (i.e., Home Depot, etc.) consistently and timely submit to accounting for processing.  
• Finance, Compliance & Reporting 
• Collecting, verifying, tracking, monitoring and validating data in the PM Software and external logs as it relates to leasing, vacancies, payment plans, remittance, waitlist management, lease enforcement, legal cases, tenant correspondence or complaints, capital improvement bids, reasonable accommodations, and department expenses for large scale vendors.  
• Working with the Accounting Department and coordinating with Property Managers and Maintenance Staff on expenses, budget variances, security deposit statements and write-offs.   
• Tracks and maintains department reports (monthly reports, coordination worksheets, and performance reports, etc.) to ensure consistent and regular submission from the properties.  

Administrative Duties 

• Perform general administrative and departmental support duties and operational tasks.  
• Manages and maintains the on-call rotation calendar for Property Managers and Maintenance Staff for after-hour emergency response.  
• Maintains the Milpitas front desk operations which include ordering and stocking office supply inventory, distributing mail and communications, ensuring best office practices and office equipment troubleshooting for service repairs, and monitoring entrance access to the general public.   
• Coordinator of meeting and room reservations. 
• Serve as the dedicated safety coordinator for the Milpitas office and attend regular safety meetings. 
• Other duties as assigned. 

How You Meet Qualifications: 

• High school diploma or equivalent (GED) 
• 1 year experience in performing affordable property management and clerical duties; or any equivalent combination of education, training, and experience, including HUD and/or TCAC experience or similar, 
• Use of personal vehicle and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required.  
• Flexible schedule to work evening and weekend hours when required. 

COMPETENCIES: 

• Excellent verbal & written communication, organizational, and time management skills. 
• Strong analytical and problem-solving skills with meticulous attention to detail. 
• Ability to work well independently and collaboratively with teams. 
• Must relate well to people, exercise good judgment in dealing with residents, staff, visitors, and vendors, and provide leadership and team building to the staff.  
• Basic knowledge and understanding of applicable federal, state, and local laws. 
• Proficiency in Microsoft Office programs, systems, and platforms. 
• Ability to learn and use required mobile devices and business-related applications. 
• Outstanding communication skills and high degree of emotional intelligence, cultural humility, with a proven track record to build and maintain effective relationships with a wide variety of internal and external contacts. 

Notice: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice.  

Notice: Abode Services is an Equal Opportunity Employer/Drug Free Workplace  

Salary : $27 - $29