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Vlocity Production Support

Abode Techzone LLC
Dallas, TX Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 5/7/2025

Job Description :

Vlocity Production Support - Dallas, TX - Hybrid

Primary / Mandatory skills :

  • Overall Experience : 4 years' experience in Production Support / Operations for Mission Critical, high performance salesforce.com applications and Mulesoft integrations.
  • Experience in Monitoring product for all defined KPIs to ensure best-in-class customer experience.
  • Experience working in modern cloud ecosystems, such as Azure, AWS or GCP
  • Experience with CICD process using GIT, Jenkins / Copado or similar tools for deployment of Apex Code, Salesforce configurations and Mulesoft APIs.
  • Experience on APEX, SOQL, SOSL
  • Familiarity with Visual Studio Code, Creating Scratch Orgs etc.
  • Experience in managing Linux / Unix / Windows environments / clusters.
  • Excellent written and verbal English communication skills to work in a Global team.

Secondary / Desired skills :

  • Agile, Lean Agile and / or Scaled Agile methodologies.
  • Previous experience working in a SCRUM or agile environment.
  • Education Qualification : Bachelor's / master's degree in computer science or related field

    Certifications (if any specific) : Any Certification related to Primary / Mandatory Skills

  • Salesforce Certified Administrator certification
  • Sales Cloud, Service Cloud certifications
  • Certified Platform Developer certification will be an added advantage
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