Hiring immediately! Apply today!
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We have a Bilingual Front Desk Receptionist (English / Spanish) position to help one of our clients who is a well-known prestigious medical learning facility. This position is an in-person position that could go internal with our client for the right candidate! This position offers the initial benefits of weekly and electronic pay, accrued sick leave and retirement savings but could go internal to offer a wide range of benefits to include, but not limited to : holiday & vacation pay, health / dental / vision insurance, retirement savings, continuing education benefit and much more!
Pay $19.00 - $21.75 per hour
Shift : 8 : 00 am – 5 : 00 pm Monday - Friday
Key Responsibilities :
Kindly welcome and promptly check in patients and visitors.
Accurately verify and update patient information, ensuring records are current.Efficiently manage incoming calls, schedule appointments, and direct inquiries to the appropriate departments or resources.Notify relevant staff members of patient arrivals in a timely manner.Process insurance verifications and obtain necessary authorizations.Maintain and manage patient records, ensuring confidentiality and compliance with HIPAA regulations.Upload all required patient documents and records to the appropriate patient charts.Administrative Support :Address patient billing inquiries and efficiently process payment transactions for services provided.
Prepare, manage, and distribute correspondence, reports, and other necessary documents.Collect, sort, and distribute incoming and outgoing mail.Customer Service :Provide accurate and clear information about clinic services and policies.Handle patient concerns and complaints with professionalism, escalating issues to appropriate personnel when necessary.Ensure smooth patient flow by coordinating with clinical staff and managing appointment schedules effectively.General Duties :Maintain a clean, organized, and welcoming reception area.
Monitor inventory levels and request office supplies as needed.Support the implementation and adherence to clinic policies and procedures.Actively participate in team meetings and contribute to continuous improvement initiatives.Adhere to safety, environmental, and infection control protocols.Other duties as assigned.Qualifications :
Minimum Qualifications :
Two years of general clerical experienceFluent in English and Spanish - written and verbal.Substitution : – College or university course work, appropriate to the work assignment, may substitute on a year for year basis for the experience
Preferred Qualifications :
Experience providing support over the phone and in-person to diverse groups of customers.Experience utilizing Microsoft Office programs.Experience working with public and / or private health insurance plans.Experience using an electronic health record system.Experience utilizing bilingual skills (Spanish / English) at a conversation level in a clinical setting.Previous experience in a medical or dental office setting.Competencies :
Ability to communicate effectively, both in writing and speech.Outstanding customer service skills.High level of attention to detail and accuracy.Computer competency with basic Microsoft Office programs.Exemplary organizational skills and ability to prioritize effectively.Ability to maintain a professional demeanor and positive attitude in a high stress environment.Unconditional ability to maintain patient confidentiality.Ability to comply with established rules, policies and procedures to meet deadlines.Interpersonal skills to work effectively with patients, their families and members of the health care team.Criminal Background Checks conducted upon hire.Forward resumes for consideration. We are looking forward to hearing from you!
Salary : $19 - $22
