What are the responsibilities and job description for the Outside Customer Service Rep position at ABP Construction?
Job Description:
We are seeking a motivated and results-driven Customer Service Rep to join our team. This dual-role position is ideal for a professional with a blend of sales acumen and project management expertise who thrives in the roofing industry. You will be responsible for generating new leads, meeting with potential clients, closing sales, and overseeing roofing projects to completion. This role requires a hands-on approach, excellent communication skills, and a customer-centric mindset to ensure high-quality service and client satisfaction.
Key Responsibilities:
- Generate leads through various channels, including canvassing, referrals, and networking.
- Conduct on-site roof and property inspections to aid in educating potential customers, and to help assess a scope of loss for signed customers.
- Present and explain roofing services, materials, and project timelines to potential clients.
- Educate customers through the insurance process.
- Negotiate contracts and close sales effectively to meet and exceed sales targets.
- Oversee roofing projects from start to finish, ensuring timely and efficient execution.
- Coordinate with subcontractors.
- Act as the primary point of contact for clients, providing updates, addressing concerns, and ensuring high customer satisfaction.
ABP Training Program:
You will receive top notch training via our elite program. We don’t throw you to the wolves... it’s not sink or swim here. It's our job to ensure you succeed. Our company was built upon the military premise of leadership taking care of its people.
We have four sales teams throughout the Metroplex where we can place you: Frisco, Dallas/Richardson, North Fort Worth, and Mansfield/Arlington.
Pay:
Sales Reps / Project Managers are commission based (10/50/50). Trainees receive hourly base pay with commission based bonuses. Our company policy is full transparency on our books - you will be able to review every job cost to ensure you are being treated fairly in your payouts.
Bonuses/Incentives:
- Gas card / company truck for $1 million and $2 million producers, respectively.
- Monthly bonuses for reaching sales targets.
Job Type: Full-time
Pay: $3,000.00 - $5,000.00 per month
Schedule:
- 8 hour shift
- Weekends as needed
People with a criminal record are encouraged to apply
Application Question(s):
- DO YOU HAVE RELIABLE TRANSPORTATION?
- DO YOU HAVE A VALID DRIVERS LICENSE?
- DO YOU CURRENTLY LIVE IN DFW?
- CAN YOU LIFT AT LEAST 75LBS?
Ability to Relocate:
- Fort Worth, TX 76107: Relocate before starting work (Required)
Work Location: In person
Salary : $3,000 - $5,000