What are the responsibilities and job description for the Account Coordinator position at ABR Employment Services?
ABR is hiring an Account Coordinator for our client in the Middleton area! In this role, you'll take the lead in providing exceptional customer service, managing client projects, and ensuring smooth coordination across internal and external teams. Candidates with accounting experience are strongly encouraged to apply!
About The Role
Location: Middleton, WI
Pay Range: $20.00 - $27.00 per hour
Hours: 7:00 a.m. – 3:30/4:00 p.m. (flexible)
Summer Hours: Monday–Thursday (regular hours), Fridays 7:00 a.m.–1:00 p.m.
What You’ll Do
ABR Employment Services is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veterans' status.
About The Role
Location: Middleton, WI
Pay Range: $20.00 - $27.00 per hour
Hours: 7:00 a.m. – 3:30/4:00 p.m. (flexible)
Summer Hours: Monday–Thursday (regular hours), Fridays 7:00 a.m.–1:00 p.m.
What You’ll Do
- Account Management (30%): Build and maintain strong relationships with clients, act as their primary contact, provide quotes, troubleshoot issues, and propose innovative solutions.
- Project Management (30%): Plan, coordinate, and oversee client projects. Ensure timely delivery by working closely with internal teams and keeping clients informed.
- Financial Oversight (25%): Set pricing and target margins, track project costs, and monitor profitability. Generate meaningful reports and follow up on aged receivables.
- Account Development (10%): Identify opportunities for client growth and create strategies to expand and retain accounts.
- Client Site Coordination (5%): Attend client meetings, presentations, and support their needs on-site when necessary.
- Education: Bachelor’s degree in Business, Marketing, or a related field.
- Experience:
- 3 years of experience in sales, customer service, or project management.
- Basic understanding of graphic production or manufacturing (preferred).
- Skills:
- Proficient in MS Office (Word, Excel, PowerPoint).
- Strong communication, organization, and multitasking abilities.
- Knowledge of commercial print or manufacturing ideologies is a plus.
- Proactive problem-solver with exceptional customer service skills.
- Effective collaborator who thrives in a team environment.
- Detail-oriented with strong time management abilities.
- Positive, professional, and adaptable in all situations.
- Flexible work hours with early Fridays during summer.
- Opportunity to work with a supportive and professional team.
- Competitive pay and growth potential.
ABR Employment Services is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veterans' status.
Salary : $20 - $27
