What are the responsibilities and job description for the Auto Body Customer Service Representative position at ABRA Auto Body & Glass, Grand Rapids MI?
We are looking for someone positive, self-motivated, and looking to grow with our expanding company!
The CSR would assist customers by answering phone calls, scheduling drop offs and pick ups, learn about estimating, and other procedures that will allow room for growth within the company. This is a position that will allow you to learn the collision repair industry.
The applicant must be customer service oriented
Preferably the applicant has body shop experience
Description:
Answer telephone calls
Schedule appointments for drop off and pick up
Manage schedule
Check in customer vehicles
Update customers on the repair plans
Accept tow in vehicles and manage parking lot
Additional tasks may be added as necessary
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Salary : $18 - $22