Veterinary Assistant/Receptionist

We are now interviewing friendly, detailed-orientated individuals to join our Veterinary Practice for the 2025 breeding and foaling season. Our four-doctor equine hospital emphasizes patient care and client satisfaction. This seasonal, part-time position will have the opportunity to float between our front desk and our hospital as they will function in both customer service and veterinary assistant roles.

Job Duties

• Greets clients in a friendly, professional, and efficient manner.
• Answers multi-telephone line and disburses callers in a friendly, prompt, and professional manner. Convey messages accurately and appropriately.
• Retrieves and disburses messages.
• Communicates information between clients and medical team.
• Differentiates between routine and emergency cases.
• Schedules, cancels, reschedules, and confirms hospital and ambulatory appointments in an accurate manner and according to office scheduling procedures.
• Admits patients according to schedule, collect applicable deposits from clients, and prepare patient charts.
• Obtains and inputs into charts medical and other information from clients and referring Veterinary clinics.
• Discharges patients and collect payments for services from clients.
• Handles routine billing questions as they arise and forwards more complex questions to Practice administration.
• Cross covers for other service staff as needs arise.
• Provides our DVM team with support during appointments
• Patient Care: Perform physical exams, administer medications and therapies under the guidance of the DVM on the case.
• Handling and Caring for Horses: twitching, jogging, lunging, bandaging, scrubbing for injections, administering vaccines and medications. Feeding and cleaning stalls on an as needed basis.
• Radiography & Ultrasonography: Equipment setup, taking radio graphs and assisting the DVM team with imaging.
• Blood and Laboratory Work: processing regenerative therapies, analyzing fecal samples, and preparing blood samples and shipping to various labs for testing.
• Miscellaneous: driving to appointments, basic administrative tasks such as recording dispensed medications, running various clinic errands.

Knowledge, Skills and Abilities

• Horse Experience.
• Able to follow directions, take initiative, and remain calm under pressure.
• Superb time management and attention to detail.
• Exceptional verbal and written communication skills.

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Ability to exercise client confidentiality and exemplary customer service skills. * Solid education & foundation in horsemanship and equine anatomy.