Senior Collector

As our Senior Collector, you will have the following job responsibilities:

• Follow up on delinquent accounts to secure a resolution for repayment. Present a positive Credit Union image in a negative situation, while working toward a permanent solution, maintaining confidentiality.
• Maintain and monitor consistent records, files, and reports promptly and accurately.
• Maintain a delinquency and net charge off ratio that meets management standards.
• File bankruptcy claims and coordinate with attorneys on legal action. Maintain a daily record of all bankruptcy related issues, including flagging accounts and making accurate timely notations of communications received.
• Assist with extensions of due dates, work outs, consolidations and repossessions, and prepare the appropriate paperwork for each.
• Interface with outside collection agents. Ensure all notices are sent in a timely manner. Professionally write collection letters, make telephone calls, and meet with people face to face.
• Act as back up to the Loan Servicing Manager and Collection Specialist when they are unavailable.
• Monitor loans for adequate insurance coverage on collateralized loans that fall delinquent.
• Keep informed of changes in collection policies, procedures and related legal requirements. Participates in cross-training by training others and learning their tasks to enable job rotation within the department. Attends seminars and training as required.
• Assist in maintaining compliance, procedural, and operating manuals.
• Other duties as assigned

Qualifications

• Associate's Degree in Business or related field or equivalent experience
• Two years of recent collection experience, including bankruptcy, legal, and collateral repossessions, in a full service financial institution.
• Working knowledge of lending and collection procedures related to laws and regulations
• Proficient in computer applications associated with the job
• Capable of exercising ethical, tact and sound judgment
• Excellent communication and personal skills
• Able to work without close supervision and independently
• Must work onsite

Benefits:

• Our 401k Match is as high as 7.98%
• We offer Blue Cross health insurance with up to 90% employee/70% dependent premiums paid
• You'll accrue 12 days of vacation per year
• be given 5 days of personal leave per year
• be given up to 13 paid holidays per year
• Our dress code is relaxed, business casual and company logo wear
• We have a team of trainers to get you ready to be fabulous on the job!

For a full list of our benefits, visit https://www.abricu.com/home/careers/benefits

Salary Range: $27.61 min - $31.75 max

Hours:

ONSITE Rotating Schedule

M-F; 8:30am-5:00pm or M-F; 8:30am-6:00pm and Sat; 9:00am-1:00pm

Works 40 hours a week which includes a day off during the week when working Saturday.

EOE