What are the responsibilities and job description for the Engagement Manager position at ABS Group?
Job Description
The Senior Consultant II – Technical Engagement Manager will serve as a key advisor and pre-sales consultant, working with customers to design, propose, and validate cybersecurity solutions for industrial control systems (ICS). This role bridges technical capabilities and business needs, helping clients understand and implement best-in-class OT security solutions, IT/OT convergence strategies, and compliance frameworks. Reporting to the Technical Director, this position requires a balance of technical hands-on expertise, customer engagement, and pre-sales solution development to drive adoption of cybersecurity solutions in energy, oil & gas, and maritime industries.
What You Will Do:
Education and Experience
Professional certification preferred
Reporting Relationships:
Reports to a director, or executive level position and may have individual contributors.
About Us
We set out more than 160 years ago to promote the security of life and property at sea and preserve the natural environment. Today, we remain true to our mission and continue to support organizations facing a rapidly evolving seascape of challenging regulations and new technologies. Through it all, we are anchored by a vision and mission that help our clients find clarity in uncertain times.
ABS is a global leader in marine and offshore classification and other innovative safety, quality, and environmental services. We’re at the forefront of supporting the global energy transition at sea, the application of remote and autonomous marine systems, cutting-edge technical solutions, and many more exciting advancements. Our commitment to safety, reliability, and efficiency is ever-present, guiding our clients to safer and more efficient operations.
About Our Benefits
ABS Group proudly offers a variety of industry-leading benefits designed to enhance the life and well-being of our employees and their families. These benefits include, but are not limited to, medical insurance (PPO and HD), dental and vision insurance, Health Savings account (HSA), Flexible Savings Account (FSA), life insurance, accidental death and dismemberment insurance, disability leave programs, parental leave program, paid holidays, and paid vacation time. The Company provides an Employee Assistance Plan (EAP) that offers additional support in personal wellness, including work-life services. ABS Group also offers a 401K plan with a generous company match, subject to plan requirements.
Equal Opportunity
The ABS Group of Companies is committed to the equal employment opportunity of its employees and prohibits discrimination against any employee or qualified applicant based on race, color, creed, religion, national origin, sex, gender identity, age, disability, marital status, sexual orientation, citizenship status or veteran status, or other non-work-related characteristics that may be protected under the law of the Federal Government or specific state employment laws.
Notice
ABS and Affiliated Companies (ABS) will not pay a fee to any third-party agency without a valid ABS Master Service Agreement (MSA) authorized and signed by Human Resources. Any resume, CV, application, or other forms of candidate submission provided to any employee of ABS without a valid MSA on file will be considered property of ABS, and no fee will be paid.
Other
This job description is not intended, and should not be construed, to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with the job of the incumbent. It is intended to be an accurate reflection of the principal job elements essential for making a fair decision regarding the pay structure of the job. #ogjs
The Senior Consultant II – Technical Engagement Manager will serve as a key advisor and pre-sales consultant, working with customers to design, propose, and validate cybersecurity solutions for industrial control systems (ICS). This role bridges technical capabilities and business needs, helping clients understand and implement best-in-class OT security solutions, IT/OT convergence strategies, and compliance frameworks. Reporting to the Technical Director, this position requires a balance of technical hands-on expertise, customer engagement, and pre-sales solution development to drive adoption of cybersecurity solutions in energy, oil & gas, and maritime industries.
What You Will Do:
- Provide technical expertise on project tasks to ensure quality services are delivered on schedule and within available budget to meet customer requirements and provide frequent updates to the project manager
- Assist project manager with defining and sequencing project tasks, estimating task duration and developing a project schedule as part of developing a project management plan
- Lead proof-of-concept (PoC) engagements and pilot deployments, showcasing OT security solution capabilities in customer environments
- Architect secure industrial networks and cybersecurity controls, ensuring compliance with NIST 800-82, IEC 62443, and industry best practices
- Advise on IT/OT integration projects, facilitating secure and efficient data exchange between enterprise and operational environments
- Support product positioning and competitive differentiation, demonstrating technical expertise in customer meetings
- Review project management plans to understand the scope, schedule and assigned work authorization
- Plan and schedule client meetings
- Participate in client and project team meetings
- Assist with research and data analysis, including assisting with conducting customer or stakeholder analyses.
- Prepare and deliver written documents, reports, technical presentations and demonstrations, articulating cybersecurity best practices, risk mitigation strategies, and solution benefits
- Develop technical documentation, including security solution architectures, implementation guides, and best practices
- Track and report hours spent executing projects
- Work with individuals at all levels, provide input to reports and other deliverables, execute multiple assignments, meet agreed deadlines, and adjust to changing client demands
- Perform quality assurance on project deliverables
- Develop relationships with existing customers to facilitate development of new business opportunities for current and/or additional services.
- Learn, understand and be conversant in ABS Group products and services
- Meet with new and existing clients and actively listen to their needs
- Work closely with sales teams, contributing to RFPs, RFIs, and technical proposal development
- Engage with customers during the pre-sales process, understanding their security needs and designing tailored OT cybersecurity solutions
- Collaborate with operations and lab teams, providing feedback on customer requirements and emerging industry trends
- Communicate client needs to project managers and supervisors
- Review published reports and news articles about existing and potential new clients to identify customer intelligence
- Participate in proposal development, including writing proposals
- Represent ABS Group and participate in promoting our products and services
- Participate in marketing activities, conference presentations, technical whitepapers
- Networking to meet new potential clients
Education and Experience
- Must have a bachelor's degree in Cybersecurity, Computer Science, Engineering or equivalent experience
- 5 years of relevant professional experience in OT cybersecurity, ICS security, or IT/OT pre-sales solution architecture
- Hands-on experience with SCADA, DCS, PCN, and industrial networking security.
- Experience working on IT/OT convergence projects, network segmentation, and cybersecurity assessments.
- Experience with cybersecurity product evaluations and competitive positioning.
- Ability to gain, retain, comprehend, and transfer knowledge to other members of the team.
- Ability to mentor/coach entry-level consultants and hone technical skills in others.
- Ability to actively listen to the needs of our clients by receiving shared information and determine context of the information provided and generating probing questions to better understand, retaining the information for future access, engaging and collaborating with sales team on potential opportunities, and responding with solutions.
- Develops a firm understanding of cybersecurity business, including but not limited to product evaluations and competitive positioning, and implements opportunities for enhancing effectiveness and efficiencies across the organization.
- Strong knowledge of OT security frameworks (NIST 800-82, IEC 62443) and industrial networking protocols (Modbus, DNP3, OPC UA, MQTT).
- Familiarity with firewalls, IDS/IPS, endpoint security, and SIEM solutions for industrial environments.
- Ability to explain technical concepts to non-technical stakeholders, bridging cybersecurity and business value.
- Openly accepts change is part business evolution to meet the needs of our clients, provides recommendations to enhance business, and drives change across the department.
- Understands key performance indicators and their significance to the business. Takes action to drive results amongst their department.
- Ability to utilize established rapport and role as a subject matter expert with existing clients to facilitate development of new business.
- Must understand departmental goals and holds self and team members accountable for keeping commitments and high standards. Uses Root Cause Analysis to improve performance.
- Excellent presentation and communication skills for pre-sales and customer engagements.
- Willingness to travel up to 20% for customer meetings, conferences, and PoCs.
- Working knowledge of the ABS Health, Safety, Quality and Environmental Management System
Professional certification preferred
Reporting Relationships:
Reports to a director, or executive level position and may have individual contributors.
About Us
We set out more than 160 years ago to promote the security of life and property at sea and preserve the natural environment. Today, we remain true to our mission and continue to support organizations facing a rapidly evolving seascape of challenging regulations and new technologies. Through it all, we are anchored by a vision and mission that help our clients find clarity in uncertain times.
ABS is a global leader in marine and offshore classification and other innovative safety, quality, and environmental services. We’re at the forefront of supporting the global energy transition at sea, the application of remote and autonomous marine systems, cutting-edge technical solutions, and many more exciting advancements. Our commitment to safety, reliability, and efficiency is ever-present, guiding our clients to safer and more efficient operations.
About Our Benefits
ABS Group proudly offers a variety of industry-leading benefits designed to enhance the life and well-being of our employees and their families. These benefits include, but are not limited to, medical insurance (PPO and HD), dental and vision insurance, Health Savings account (HSA), Flexible Savings Account (FSA), life insurance, accidental death and dismemberment insurance, disability leave programs, parental leave program, paid holidays, and paid vacation time. The Company provides an Employee Assistance Plan (EAP) that offers additional support in personal wellness, including work-life services. ABS Group also offers a 401K plan with a generous company match, subject to plan requirements.
Equal Opportunity
The ABS Group of Companies is committed to the equal employment opportunity of its employees and prohibits discrimination against any employee or qualified applicant based on race, color, creed, religion, national origin, sex, gender identity, age, disability, marital status, sexual orientation, citizenship status or veteran status, or other non-work-related characteristics that may be protected under the law of the Federal Government or specific state employment laws.
Notice
ABS and Affiliated Companies (ABS) will not pay a fee to any third-party agency without a valid ABS Master Service Agreement (MSA) authorized and signed by Human Resources. Any resume, CV, application, or other forms of candidate submission provided to any employee of ABS without a valid MSA on file will be considered property of ABS, and no fee will be paid.
Other
This job description is not intended, and should not be construed, to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with the job of the incumbent. It is intended to be an accurate reflection of the principal job elements essential for making a fair decision regarding the pay structure of the job. #ogjs
