What are the responsibilities and job description for the Medical Front Desk Receptionist position at Absolute Dermatology?
Hiring for:
Glen Allen Clinic
Chesterfield Clinic
Job Summary:
As our Medical Front Desk Receptionist, you are the face of the practice. As the first person patients see when they come into the practice, it is your responsibility to greet patients and ensure they feel comfortable during their check in process. This person should be friendly, energetic, have a positive attitude, great communication skills, detail oriented and focused on excellent patient interaction.
Primary Responsibilities:
- Greet and welcome visitors in a professional and friendly manner
- Answer phone calls, take messages, and redirect calls as necessary
- Schedule appointments and maintain calendars for multiple providers
- Manage incoming and outgoing mail, packages, and deliveries
- Maintain a clean and organized reception area
- Assist with administrative tasks such as filing, data entry, and document preparation
- Provide excellent customer service to patients and visitors
- Handle customer inquiries and resolve issues or escalate them to the appropriate Supervisor/Coordinator/Practice Manager
Requirements
- Previous experience as a front desk receptionist or in a similar role is preferred
- At least 1 year of customer service experience preferred
- Knowledge of basic office procedures and equipment
- Proficiency in computer skills, including Microsoft Office Suite (Word, Excel, Outlook)
- Strong communication skills, both verbal and written
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Professional appearance and demeanor
- Ability to maintain confidentiality of sensitive information
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 25 lbs. at times
*In addition to the above requirements employees at our company must be able to relate to other people beyond giving and receiving instructions: (a) can get along with co-workers or peers without exhibiting behavioral extremes; (b) perform work activities requiring negotiating, instructing, supervising, persuading or speaking with others; and (c) respond appropriately to criticism from a supervisor.”
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Medical Specialty:
- Dermatology
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $16 - $18
