What are the responsibilities and job description for the Medical Assistant (MA) Supervisor / LPN position at Absolute Health Internal Medicine and Pediatrics?
Lead with Purpose at Absolute Health
At Absolute Health, we go beyond traditional primary care. Our functional medicine approach focuses on identifying and treating the root causes of illness through personalized and integrative care. We're currently looking for a Medical Assistant Supervisor to lead our exceptional MA team and ensure our clinical operations run smoothly, efficiently, and in alignment with our values of patient-centered care. This is an excellent opportunity for an experienced Medical Assistant with leadership capabilities to take the next step in their career and make a meaningful impact in a dynamic and holistic care environment.
Key Responsibilities
- Supervise, train, coach, and evaluate Medical Assistant staff to ensure high-quality patient care and team performance.
- Oversee daily clinic operations, delegate tasks, manage schedules, and monitor workflow for maximum efficiency.
- Ensure team compliance with established protocols, office policies, and safety standards.
- Address performance issues with professionalism, while fostering growth and accountability.
- Support front and back office operations, including billing, coding, and insurance processing.
- Assist with interviewing, hiring, onboarding, and continuing education for MA staff.
- Maintain accurate, organized, and confidential patient records using eClinicalWorks (ECW).
- Ensure the patient environment is safe, clean, and welcoming.
Required Qualifications
- Certified or Registered Medical Assistant (CMA or RMA).
- Proven experience working as a Medical Assistant in a clinical setting.
- At least 1–2 years of supervisory or leadership experience within a healthcare practice.
- Strong understanding of clinical workflows, HIPAA compliance, and healthcare regulations.
- Excellent interpersonal, communication, and leadership skills.
- Highly organized with the ability to multitask and prioritize under pressure.
- Confident in addressing staff concerns, solving problems, and managing conflict constructively.
- Comfortable working in a fast-paced, patient-focused environment.
Desired Skills
- Proficiency with eClinicalWorks (ECW) or similar EHR systems.
- Knowledge of scheduling platforms and patient management tools.
- Familiarity with medical billing and coding procedures (ICD-10, CPT).
- Ability to troubleshoot minor technical and equipment issues.
- A service-oriented mindset and a commitment to exceptional patient care.
Education & Certification
- High school diploma or equivalent required.
- Associate degree in healthcare, medical administration, or related field preferred.
- Additional certifications (C.A.M.A., C.M.A., etc.) are highly valued.
Compensation & Benefits
- Starting Salary: From $18.00 per hour (commensurate with experience)
- Comprehensive Benefits Package:
- Health, dental, and vision insurance
- 401(k) with employer matching
- Life insurance
- Paid time off (PTO)
- Opportunities for professional development
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Primary Care
Schedule:
- Monday to Friday
Experience:
- Supervising: 1 year (Required)
License/Certification:
- Certified Medical Assistant (Preferred)
Ability to Commute:
- Ocala, FL 34476 (Required)
Ability to Relocate:
- Ocala, FL 34476: Relocate before starting work (Required)
Work Location: In person
Salary : $18
