What are the responsibilities and job description for the Front Desk Receptionist position at Absolute Heating & Cooling, Inc.?
We’re looking for an enthusiastic, professional receptionist to join our team! You’ll play a crucial role as the voice and first point of contact for our organization. Other responsibilities include answering phone calls and emails, communicating with customers to schedule appointments, data entry, managing customer files, delivering parts to technicians, and other assignments as needed to ensure efficient business operations. Job seekers should take pride in their work, be passionate about helping others, and have an interest in growing with our organization. If this sounds like you, apply now!
Compensation:$19 - $20.50 hourly
Responsibilities:- Greet customers with a friendly voice while intaking detailed information to ensure accurate appointments were scheduled
- Constantly communicate with technicians in order to ensure jobs are being completed accurately and efficiently
- Drive company work vehicle to deliver parts to technicians who are on jobs
- Accurately maintain customer records by saving photos and notes through the use of company protocols
- Assist the office manager and staff with other administrative tasks as needed, such as data entry, copying, filing, etc.
- Proficient computer skills and knowledge of Microsoft Office
- 1 year of front desk receptionist experience or related job experience preferred
- Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
- High school diploma, G.E.D. or equivalent
- Has experience answering telephone calls and troubleshooting stressful situations
Absolute Heating & Cooling has been serving our local community with installations, Furnace, and Air conditioning Repairs and Services since 2009. Absolute specializes in residential furnace and air conditioning installations, as well as furnace, heat pump, and AC maintenance, inspections, and repairs.
We are a Rheem Pro Partner and Samsung Dealer who provides top-notch heating, cooling, and ventilation solutions. We are committed to reliable, friendly, and efficient service for over 15 years
Salary : $19 - $21