What are the responsibilities and job description for the Community Manager Job at Absolute Software Corp. in Ankeny position at Absolute Software Corp.?
We are looking for an experienced Community Manager to join our Customer Success team. The Community Manager will be responsible for launching and fostering the growth of our online community platform aimed at supporting customers of our Absolute product suite. Our ideal candidate is a “people person” with exceptional customer service skills and has a proven ability to effectively moderate online conversations. You’ve lived the life of a Community Manager and have first-hand knowledge of what it takes to develop a successful online community.
Who are you :
- You bring experience in building, growing, and evolving a best-in-class online community.
- You’re able to hit the ground running to bring our new pillar of customer success to fruition expeditiously.
- You have exceptional oral and written communication skills and can rapidly develop engaging content.
- You are comfortable engaging with community members, responding to inquiries, and conveying information.
- You can build strong relationships across the organization to develop engaged and productive cross-functional teams.
- You are highly organized, results driven, and have a demonstrated ability to lead projects.
- You are a proactive thinker with excellent problem-solving and decision-making skills.
- You work well under pressure and can juggle multiple priorities while keeping calm and collected in a fast-paced environment.
What you’ll do :
What you bring :
OTE Range :
The OTE range for this position is from $96,000 - $99,000 (CAD) annually; the OTE includes a variable commission component, and the pay offered is determined by the market location and may vary depending on job-related knowledge, skills, experience, and internal equity.
Why Work For Us :
You’re resilient and passionate about securing the Work from Anywhere era. So are we. We’re in search of the best and the brightest – everyone from innovators, sellers and marketers to financers, operators and especially customer relationship managers – we’re looking for top tier talent to help us shape the next decade of security, drive innovation that enables customers with truly disruptive solutions and are dedicated to making a meaningful difference.
Headquartered in Seattle, Washington with international offices in Vancouver - BC, Austin - TX, Boulder - CO, Ankeny – IA, Reading - UK and Ho Chi Minh City – Vietnam, Absolute Security accelerates customers’ shift to work-from-anywhere through the industry’s first self-healing Zero Trust platform, ensuring maximum security and uncompromised productivity. Only Absolute is embedded in more than half a billion devices, offering a permanent digital connection that intelligently and dynamically applies visibility, control and self-healing capabilities to endpoints, applications, and network access to ensure their cyber resilience tailored for distributed workforces.
Our vision is to be the world’s most trusted security company – and to empower end users to connect securely and from anywhere, to all the applications they need to collaborate and get their work done, without interruptions and with an optimal network experience. Absolute currently serves approximately 16,000 customers with more than 13 million activated endpoints globally. G2 recognized Absolute as a Leader in the Winter 2022 Endpoint Management and Zero Trust Networking Grid Reports, reflecting our continued customer satisfaction across product lines. To learn more about Absolute, visit our website at or visit our YouTube channel .
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Salary : $96,000 - $99,000
