What are the responsibilities and job description for the Medical Office Assistant- Bilingual position at Absolute Therapy Solutions?
Company Overview
Absolute Physical Therapy and Fitness is a well-established outpatient physical therapy clinic located in West Houston. We specialize in treating sports injuries, neuro-re-education, and shoulder and hand injuries, providing our patients with personalized care to help them achieve their rehabilitation goals.
Summary
As a Front Desk Receptionist at Absolute Physical Therapy and Fitness, you will be the first point of contact for our patients, playing a vital role in ensuring a welcoming and efficient environment. This position is essential to our mission of providing exceptional patient care and support.
Responsibilities
- Greet and welcome patients as they arrive at the clinic, ensuring a positive first impression.
- Manage phone calls and inquiries, providing accurate information about services offered.
- Schedule appointments and maintain the clinic's calendar efficiently.
- Assist with patient check-in and check-out processes, ensuring all necessary documentation is completed.
- Maintain organized records of patient information and appointments.
- Coordinate with therapists to ensure smooth patient flow throughout the day.
- Handle billing inquiries and process payments as needed.
- Support administrative tasks as required to enhance clinic operations.
Qualifications
- Proven experience in a front desk or receptionist role, preferably in a healthcare setting.
- Strong customer service skills with a friendly demeanor to assist patients effectively.
- Excellent clerical skills with attention to detail for managing patient records.
- Familiarity with phone systems and scheduling software is preferred.
- Bilingual candidates are encouraged to apply for enhanced communication with diverse patients.
- Ability to multitask in a fast-paced environment while maintaining professionalism.
If you are passionate about helping others and thrive in a dynamic healthcare environment, we invite you to apply today to join our dedicated team at Absolute Physical Therapy and Fitness!
Job Types: Part-time, Contract
Pay: $15.49 - $16.61 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Houston, TX 77077 (Required)
Ability to Relocate:
- Houston, TX 77077: Relocate before starting work (Preferred)
Work Location: In person
Salary : $15 - $17