Clinical Nurse Manager

Location :  Chicago, IL, USA

Requisition Number1830

Remote?No

Monday through Friday, 8-5 with hour lunch, no weekends, no on-call, with paid holiday time off and paid CEU.

Why Work at AbsoluteCare?

At AbsoluteCare, we serve the most vulnerable individuals in America. These are our neighbors, people who are at higher risk for disease or who have multiple, complex, chronic illnesses. Often, they deal with an unequal healthcare system and wind up seeking basic care from emergency rooms. We take these patients out of those spaces and turn them into  members : people who are entitled to some of the best, most focused care this country has to offer.

We call this “care beyond medicine.” We have turned the doctor’s office into a comprehensive care center. Here, we surround our members with a core care team of doctors, nurses, social workers, and medical assistants who have the time and skills to get to know our members’ needs. We make the most important services available to our members under one roof. This includes a pharmacy, X-rays, a blood lab, nutrition services, urgent care, and much more.

We don’t stop at our four walls. We engage members in the communities where we all live to find the people who need us most. Through these community care teams, we remove the barriers to healthcare that so many people face daily. And it  works .

Our unique care is guided by our core values of accountability, caring, trust, and teamwork. We call it ACT2.

Job Summary

This role collaborates with the Medical Director, Practice Administrator, and Director of Nursing to provide oversight of clinical nursing care and operations, including primary care nursing, medical assisting, same-day access, and immediate care. The Clinical Nurse Manager is responsible for local implementation of the point of care CLIA waived laboratory program, radiology program, and infection control program. The role supervises ancillary clinical staff, including Treatment and Triage Nurses, Team Nurses, Medical Assistants, Radiology Technicians, and Phlebotomists. As a local leader for a value-based care organization, the Clinical Nurse Manager ensures the nursing department contributes to meeting all clinical, utilization management, and regulatory compliance goals. The role is responsible for acting as the subject matter expert for nursing best practice and adherence to nursing policy and procedure.

Duties and Responsibilities

• Act as subject matter expert for all nursing roles and responsibilities, including PCP panel management and primary care nursing and medical assisting activities, Patient Centered Medical Home (PCMH) standards, and Immediate Care protocols.
• Ensure ongoing competence of team members through direct supervision and performance evaluation.
• Responsible for team member hiring, onboarding, staffing, and performance.
• Implement employee health policy and procedure for local center, including maintenance of vaccination records and response to bloodborne pathogen exposure.
• Oversee management of medical supply and floor stock medication inventory.
• Manage quality assurance for point of care CLIA waived laboratory.
• Manage quality assurance for radiology policy and procedure.
• Ensure accessibility to medical and nursing services provided by AbsoluteCare.
• Take the lead with medical emergency response.
• Provide routine education to staff on evidence-based practice including, but not limited to, disease management, preventive care, care coordination, medication safety, infection control, medical emergency response, and immediate care interventions.
• Proactively engage with the entire integrated care team and assist with resolving barriers to care and clinical nursing services.
• Maintain excellent communication between integrated care teams and site and national leadership.
• Take part in innovative problem solving to decrease unnecessary emergency room utilization through optimization of AbsoluteCare clinical services.
• As applicable, coach supervisors on clinical and administrative management of their team members.

Minimum Qualifications

Working conditions

This job operates in a professional office environment.  This role routinely uses general office equipment. Often wear a special uniform, such as surgical scrubs. Often wear protective or safety attire, such as gloves and masks. Exposed to infection and diseases from contact with patients daily. Work in close proximity to others. Must come into close physical contact with patients during procedures.

AbsoluteCare is a comprehensive care center with same-day service and a full pharmacy. We welcome our most vulnerable neighbors in the communities we serve. These are people for whom traditional healthcare isn’t enough. That’s why we work so passionately—and compassionately—to go beyond medicine to care for them. This means providing not only medical but behavioral health and SDoH needs, too.

Our members (we don’t call them “patients”) have complex medical and psychosocial conditions, so we care for the whole person. And we meet our members where they are—in the community, their home, or our comprehensive care centers.