Sales Representative

This is a full-time, direct placement role at Automotive Product Consultants.

Position: Sales Representative

Location: St. Petersburg

Reports to: Sales Support Manager

About Us:

Automotive Product Consultants (APC) provides an array of services in the automotive industry and other industries. Our core service, the APC Follow-Up Program, is a proven system that provides dealerships with a second opportunity to sell sales and service customers F&I products after they have left the dealership.

Principal Purpose of Position:

At APC, we are a little different from other call centers as all of our marketing is branded. We have relationships with over 3,000 different dealers and a handful of auto manufacturers that we market on behalf on. As a sales rep you will be answering inbound sales calls from branded marketing and making outbound calls to follow up with these leads

Duties and Responsibilities:

• Answer inbound sales calls: Manage a high volume of inbound calls, exceeding 40 plus calls per day, while maintaining professionalism and providing excellent customer service.
• Make follow-up sales calls: Conduct follow-up calls to customers who have shown interest in products or services, aiming to convert leads into sales
• Ensure all policies and procedures are maintained and implemented: Adhere to company policies and procedures, ensuring compliance in all sales interactions to maintain high standards of service
• Recommend and share successful sales approaches with co-workers and management to add to the success of the entire company: Collaborate with colleagues and management to share successful sales strategies and techniques, contributing to the overall success of the sales team and the company.
• Strive to increase rapport with customers: Build and maintain positive relationships with customers, understanding their needs and preferences to enhance the sales experience and increase customer loyalty
• Basic data entry and documentation: Maintain accurate and detailed records of inbound customer calls, including customer information, inquiries, and outcomes, to track sales performance and improve future interactions

Our Employees Enjoy:

• Competitive starting draw & Commission $3,000 per month draw to start.
• 401K with company match
• Medical, vision and dental insurance
• Paid vacation and personal time
• Career advancement opportunities

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Diversity, Equity, & Inclusion:

APC affirms that inequality is detrimental to our employees, our customers, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. APC is committed to equal opportunity regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age marital status, or protected veteran status and will not discriminate against anyone on the basis of disability. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well. We support an inclusive workplace where employees excel based on personal merit, qualifications, ability, and job performance.

• Preferably 1 year of call center, previous service contract sales or insurance sales experience required
• Ability to effectively communicate with customers over the phone, convey product information, and address customer inquiries and concerns
• Proven ability to meet or exceed sales targets, with experience in outbound or inbound sales.
• Strong customer service skills, with the ability to build rapport with customers and provide a positive customer service.
• Ability to accurately enter and document customer information and sales transactions
• Ability to adapt to different customer interactions and sales scenarios, i.e., handle objections, resolve problems, customer inquiries
• Proficiency in basic data entry and familiarity with customer relationship management (CRM) software or similar systems
• Highly driven to achieve and exceed sales targets, with a focus on driving revenue for the company