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Custom Audio Tech Support Glenview, Illinois

Abt Electronics
Glenview, IL Full Time
POSTED ON 2/21/2025
AVAILABLE BEFORE 5/20/2025

Description

Abt Electronics has an immediate opening for the position of Custom Audio Support Representative. This is an in-house position (not remote) at our office located in Glenview, IL. We are a family-owned company that has been in business since 1936 and continues to experience strong growth year after year. Abt Electronics specializes in electronics, appliance & furniture sales, delivery, installation, and servicing all the products we sell. We are a perennial winner of the Chicago Tribune’s Top Workplace Award. We are looking for a highly motivated, flexible & friendly Custom Audio Support Representative to join our team. If this is you, we want to hear from you!

Primary duties include :

  • Assist customers over the phone with their home electronics service needs
  • Basic troubleshooting & tech support for consumer electronics
  • Process returns & exchanges
  • Create service tickets to document customers’ needs & dispatch techs to customers’ homes

Job Requirements :

  • Basic operational knowledge of consumer electronics
  • Strong computer skills
  • Ability to take initiative & make decisions
  • Approachable & outgoing personality
  • Scheduling includes night & weekend hours
  • Bi-lingual a plus
  • In-person position

    • We offer our team members :

  • Hourly rate starting at $24.00 or more based upon experience
  • Yearly performance review
  • Potential for advancement
  • Medical / Dental (Blue Cross and Blue Shield PPO Network) & Vision (VSP)
  • 401(k) (Charles Schwab) which includes a matching program
  • Life & Disability insurance (Lincoln Financial)
  • Generous Paid Time Off / Sick Pay Program
  • Continued training & career development
  • Employee discounts on all products we sell
  • Performance-based bonus programs

    • Salary : $24

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