What are the responsibilities and job description for the Office Clerk/Receptionist position at Abundant Life Wellness Center?
Front Office Clerk/Receptionist
Abundant Life Wellness Center is a faith-based, natural health clinic. The front office clerk/receptionist is responsible for being the first face of our clients see and providing great customer service experiences to our clientele by utilizing proficient computer skills to assist our naturopaths and their appointments while also completing daily checklists, managing outside communications, managing detox services, and bringing a faith based passion for customer service and natural health to our team.
Duties & Responsibilities:
- Assist naturopaths with their daily appointments
- Utilize electronic medical software
- Answer phone calls and emails
- Record and maintain client health documentation
- Perform beginning/end of day responsibilities to include checklist, etc
- Facilite services for clients such as detox service assistance, scheduling same day appointments, troubleshooting software, and have detailed knowledge of clinic practices
- Build Christ-honoring relationships with clients and staff to foster a warm and nurturing environment
- Function independently in a fast paced, fluid environment
- Other duties as needed
This position is the first face to represent our company to our clients. A customer service-minded outlook is a must. Interest in natural health and wellness is important to be successful in this role.
An ideal ALWC team member possesses the following:
- Interest in natural health and wellness
- Christ-honoring, servant hearted approach to the workplace
- Independent drive, team oriented attitude
- Commitment to humility and continued job education
- Critical thinking with an emphasis on prioritization
- Commitment to doing a job well done each day
- Desire to provide clientele with heartfelt customer service
Minimum Requirements:
- High School diploma or equivalent
- Reliable transportation
- 1 years customer service experience
- Pass background check
Weekly Work Schedule:
Tuesday - Thursday 9:00 AM - 5:30 PM
Fridays 9:00 AM - 4:00 PM
Saturday 9:15 AM - 2:00 PM
Benefits:
PTO and Holiday Pay
Discounted Products
Discounted or free services at the clinic
Bereavement Pay
Company paid holidays are available immediately. Paid personal days off are available after one year of service. Many wellness center services and products are received for free or at a discount.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
Application Question(s):
- Are you available to work every Saturday 9am-2pm?
- What excites you about working at Abundant Life Wellness Center?
Experience:
- Customer service: 2 years (Required)
- Clerical: 1 year (Required)
Ability to Relocate:
- Fort Worth, TX 76177: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $18