Counselor/Advocate

Overview

Are you passionate about supporting survivors and making an impact? As a Counselor Advocate, you will provide essential services to victims and their loved ones facing sexual and domestic violence, bullying, child abuse, elder abuse, hate crimes, and human trafficking.

This is a full-time, non-exempt position (38 hours per week) reporting to the Direct Services Supervisor/ Volunteer Coordinator.

You will work closely with a dedicated team to empower, advocate, and support those in need.

Key Responsibilities

Direct Services

• Provide individual crisis counseling, follow-up counseling, group counseling, information, and referrals
• Offer criminal justice support/advocacy, emergency financial assistance, legal advocacy, personal advocacy, and Victims Compensation Assistance
• Deliver mobile services and accompaniment, including off-site counseling, advocacy, and support in civil/criminal legal systems and medical systems
• Respond to hotline and on-call services as needed to ensure continuous support for clients

General Duties

• Maintain accurate records and meet required deadlines
• Engage in systems advocacy to support survivor rights and access to resources
• Attend staff meetings and contribute to team collaboration
• Perform other duties as assigned

Qualifications

• Two or more years of experience in a human services field, college education, or relevant training
• Completion of ARCC counselor/advocate training (provided on site)
• Strong organizational, office management, and record-keeping skills
• Excellent written and verbal communication skills
• Knowledge of and commitment to victim advocacy and survivor issues
• Basic computer skills
• Required clearances
• Ability to work independently, with strong focus, professionalism, and clear boundaries
• Proven ability to establish and maintain positive, professional relationships with clients, colleagues, and partner agencies
• Familiarity with community resources for high-risk populations

If you are passionate about supporting survivors and advocating for their rights, we encourage you to apply.

ARCC is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $21.00 per hour

Expected hours: 38 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• On call

Application Question(s):

• Do you have at least one year of experience working one on one with persons who have experienced trauma or who have been impacted by interpersonal violence?
• Are you able to provide on-call (after hours) services, between 5 pm - 9 am nights and 9 am - 5 pm on weekends/holidays? On-call may include phone calls or in-person response and is approximately 5-6 shifts a month.
• This position requires the candidate to be within 45 minutes of Towanda, PA, in case of on-call crisis response. Are you located within 45 minutes of Towanda, PA?

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $21