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Host / Hostess AM - Capella on 9 Rooftop Lounge

AC By Marriott
Asheville, NC Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/12/2025

Job Description

Job Description

What Makes a McKibbon Host / Hostess for Capella on 9 Rooftop Lounge at the AC Marriott?

The Host / Hostess is responsible for greeting guests as they arrive to the restaurant, as well as maintaining a clean and welcoming environment. You are pro-active and provide exceptional service to our guests.

A Day in the Life :

  • You will greet all guests as they arrive to the restaurant in a friendly and welcoming manner.
  • You will assist the servers with side duties to ensure all guest supplies are ready for service.
  • You may have to operate the Point of Sale system, processing cash and credit card transactions
  • You will clean counters, shelves, furniture, or equipment in pantry or breakfast area.
  • You will clean any spilled items, broken items, and remove trash, when necessary.
  • You will mop or vacuum floors.
  • You will perform other various duties as requested by management.

Requirements

  • One to two years’ experience in a customer service position
  • Experience working at a hotel or restaurant establishment (highly desired)
  • Experience with maintaining safety requirements (highly desired)
  • The knowledge of maintaining guest satisfaction
  • The ability to work toward increasing departmental and overall guest satisfaction
  • The ability to ensure all sanitation practices are followed
  • The ability to setup attractive food displays
  • The ability to communicate in a friendly manner with guests
  • Food preparation skills
  • Practicing safe work habits and using required safety equipment
  • The ability to ensure overall guest satisfaction
  • Open Table and Toast experience preferred, but not required

    • Perks & Benefits Beyond the Basics :

    We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment :

    Full Time Associates :

  • Comprehensive benefits package including medical, dental, and vision
  • Life insurance
  • Pet Insurance
  • Short and long-term disability
  • Paid time off and holidays
  • Tuition assistance

    • Financial & Occupational Wellness : All Associates

  • Competitive Compensation with incentives  (incentives vary by position)
  • 401K Savings Plan with 50% matching funds
  • Associate referral program
  • Brand and company training classes, workshops and conferences for career growth and development (varies by position)
  • Wellbeats APP to support physical and mental wellness

    • Personal Wellness :  All Associates

  • Fundraising matching funds program
  • Team volunteer opportunities
  • 24 / 7 chaplain services
  • Exclusive hotel rate discounts

    • Any state specific holiday, vacation or benefit requirements will apply

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