What are the responsibilities and job description for the Services Dispatcher / Job Coordinator position at AC Designs Heating & Air Conditioning?
AC Designs Heating & Air Conditioning has proudly served Northeast Florida with quality heating and cooling services for over 20 years. Our company culture provides an energetic, hard-working, but also light-hearted atmosphere. We pride ourselves on providing all of our customer's with honest, reliable, and exceptional service.
We are looking for multiple people to join our team as Dispatchers and Job Coordinators for HVAC services. We have positions available that work directly with customers or with builders and vendors.
Requirements & Duties include:
- At least 1 year of dispatching, logistical, purchasing, or project management experience
- Scheduling and routing drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
- Clear and positive communication skills
- Ability to work through and resolve customer issues and complaints
- Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors or emergency personnel
- Be able to consistently follow through on emails and procedure
- Organize and distribute work orders to best technicians
- Effectively and concisely escalate issues when needed
- Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information
We offer:
- Competitive hourly pay
- Weekly paycheck
- Paid vacations
- Paid holidays
- Matching 401K
- Low-cost health benefit packages
- Company paid life insurance
- Employee discounts on all products and services
Job Type: Full-time
Pay: From $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- Monday to Friday
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $24