What are the responsibilities and job description for the Customer Service Assistant position at AC-Executives?
Customer Service Assistant
We are seeking a motivated and enthusiastic Customer Service Assistant to join our team! In this role, you will play a key part in supporting our customers, addressing inquiries, resolving complaints, and ensuring a seamless, high-quality customer experience throughout the sales process.
Customer Service Assistant Duties and Responsibilities
Provide exceptional customer support during sales interactions
Educate customers about our products and services
Respond promptly to customer inquiries and concerns
Recommend effective solutions for common issues
Assist in training new customer service team members
Work collaboratively with management to enhance service quality
Contribute to overall customer satisfaction and retention
Customer Service Assistant Requirements and Qualifications
Excellent verbal and written communication skills
Strong interpersonal and relationship-building abilities
Outstanding customer service and problem-solving skills
Ability to multitask effectively in a dynamic environment
Team-oriented mindset with a proactive approach
Capable of thriving in a fast-paced setting
