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E-Commerce Specialist

AC GROUP USA INC
Wood Dale, IL Contractor | Full Time
POSTED ON 12/13/2024 CLOSED ON 1/30/2025

What are the responsibilities and job description for the E-Commerce Specialist position at AC GROUP USA INC?

Job Summary:

We are looking for an experienced and results-driven E-commerce Online Sales Specialist with a focus on Amazon sales to join our team. The ideal candidate will have a strong understanding of Amazon's platform, proven experience in optimizing listings, driving sales, and managing advertising campaigns. You will be responsible for maximizing product visibility, growing sales, and ensuring a smooth customer experience on Amazon.

Key Responsibilities:

  • Amazon Account Management:
  • Manage day-to-day operations of the Amazon Seller Central account.
  • Optimize product listings with effective SEO strategies, including keyword research, to improve rankings and conversion rates.
  • Monitor and update pricing strategies, product availability, and inventory levels.
  • Ensure compliance with Amazon policies, guidelines, and best practices.
  • Sales Growth:
  • Develop and implement sales strategies to increase revenue and market share on Amazon.
  • Analyze sales performance, identify growth opportunities, and execute on recommendations.
  • Manage Amazon PPC campaigns and other promotional tools to maximize ROI.
  • Track competitor activity and adjust tactics accordingly.
  • Marketing & Branding:
  • Collaborate with marketing teams to create compelling product descriptions, images, and enhanced brand content.
  • Manage Amazon A content, storefront, and brand registry where applicable.
  • Coordinate promotions, deals, and coupons to boost sales and customer engagement.
  • Reporting & Analytics:
  • Generate and analyze weekly/monthly reports to track sales performance, marketing effectiveness, and inventory.
  • Use data-driven insights to adjust strategies for product performance, customer satisfaction, and operational efficiency.
  • Customer Service & Support:
  • Monitor and respond to customer reviews and questions in a timely and professional manner.
  • Resolve any issues related to customer orders, returns, and refunds.
  • Ensure a seamless shopping experience for customers on Amazon.

Qualifications:

  • Proven experience in managing and growing Amazon sales (2 years).
  • In-depth knowledge of Amazon Seller Central and FBA (Fulfillment by Amazon).
  • Strong understanding of Amazon SEO, listing optimization, and keyword research tools.
  • Experience with Amazon advertising platforms (PPC, Sponsored Products, etc.).
  • Proficiency in using analytical tools such as Amazon reports, Google Analytics, or other e-commerce tracking tools.
  • Excellent communication, problem-solving, and organizational skills.
  • Ability to work independently and as part of a team.
  • Bachelor’s degree in Marketing, Business, E-commerce, or related field (preferred).

Preferred Skills:

  • Experience in other e-commerce platforms such as eBay, Walmart, or Shopify.
  • Familiarity with content management tools and third-party Amazon tools like Helium 10, Jungle Scout, or AMZ Tracker.
  • Understanding of supply chain and inventory management.

Job Types: Full-time, Contract

Pay: From $18.00 per hour

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Parental leave

Schedule:

  • Day shift
  • Monday to Friday

Education:

  • Associate (Required)

Location:

  • Wood Dale, IL 60191 (Preferred)

Work Location: In person

Salary : $18

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